Thank you for fitting me in today. I’m coming from out of town so I appreciate your help in getting me in.
12/22/2024
William F. VERIFIED CUSTOMER
My experience today was 100% better than my last. Work was done efficiently and quickly. Service personnel were very good, good sense of humor. Glad it was better and will return.
12/22/2024
Shirley B. VERIFIED CUSTOMER
Great help with answering my questions about how to interpret tire pressure screen for my 2012 Camry.
12/21/2024
Kathy B. VERIFIED CUSTOMER
She is a great person to work with, very accommodating.
12/21/2024
Mark B. VERIFIED CUSTOMER
Quick and accurate service was much appreciated
12/21/2024
Angela L. VERIFIED CUSTOMER
Everything went really smoothly.
12/21/2024
Sara T. VERIFIED CUSTOMER
The service team member was nice and friendly. The appointment was completed well under the hour timeframe.
This was an oil change ONLY with the typical courtesy inspection included.
I inquired at the time of checkout but I still do not understand why I paid over $100 (even after a $10 coupon was applied!) since a) I only had an oil change performed and b) the website says that is $74.95. I think I was overcharged and would appreciate someone letting me know the difference in cost. Thank you.
12/21/2024
Becky S. VERIFIED CUSTOMER
Hunter was wonderful to work with. Very kind, knowledgeable, and a great sense of humor. Can't ask for better service! Thanks, Hunter!!!
12/21/2024
Jacqueline D. VERIFIED CUSTOMER
Easy. Everybody courteous and efficient
12/21/2024
June B. VERIFIED CUSTOMER
Bryce was very conscientious.
12/21/2024
Erika S. VERIFIED CUSTOMER
Eric went above and beyond to provide an answer to all my questions. He patiently listened and offered practical recommendations. In all it was a pleasant experience bringing my Toyota for a maintenance routine check. Every time I come in I leave with peace of mind! I love the customer service here. I’d definitely recommend Toyota’s maintenance service team including Eric who did an amazing job!
-Erika
12/21/2024
Margaret C. VERIFIED CUSTOMER
Very high cost
12/21/2024
Janelle B. VERIFIED CUSTOMER
Paul exceeded my expectations
12/21/2024
Kathleen W. VERIFIED CUSTOMER
First off they claimed I was missing a lug nut, saying that they do sometimes come loose and fall off. BS. Next, they tell me they found it in the slush under my truck. So, my thinking is that someone dropped it while doing the tire rotation. Next, the upsell of completely ridiculous services. Brake line flush? $140. 4wheel dr service? $350. Spark plugs- $450. Please. Just change the oil and rotate the tires. Oh, the obligatory " your cabin filter is toast" spiel. I saw no less that 3 techs come in and show the customer a dirty filter. Probably the same one they use to convince people that they need a new one. Service is great, customer manipulation is not.
12/21/2024
Patrick J. VERIFIED CUSTOMER
Only thing wasn't given was veterans rebate web site gave me hell trying sign in, is thier away still get $500 veterans rebates verification web site it not fair, the person help with paper she fantasies, a great help when a little problem pop up, I still don't understand stand I went to a dealer in Dubuque ia was not able get a truck , why same truck
12/20/2024
Kenneth H. VERIFIED CUSTOMER
Keep up the Excellent Customer Service!
12/20/2024
Olexander P. VERIFIED CUSTOMER
Thank you for good and fast service.
12/20/2024
James S. VERIFIED CUSTOMER
Eric is fantastic to work with! His service and advise is exceptional!
12/20/2024
Diane B. VERIFIED CUSTOMER
And TJ and Todd too!
12/20/2024
Howard B. VERIFIED CUSTOMER
Justin kept us in the loop on what was going on with our car. He answered any questions that we had.
Thank you
Howard