Sean was fantastic! He let me know all of the options and expectations for the work that need to be done for my vehicle. And he gave me regular updates about the status and progress of the service work being done. It was a very busy day at Smart Toyota service and he managed to make it a very pleasant experience for me even though there was a long wait. All my concerns and questions were addressed very clearly and completely.
12/3/2024
Anwar S. VERIFIED CUSTOMER
Good
12/3/2024
Diana S. VERIFIED CUSTOMER
Even though I have a 2011 Toyota Highlander, it is a solid car and I hope to keep it for another year with good servicing at Toyota. Your service tech tried to do honest work on my car. The only suggestion I would make is use the phone to check with me about what I would want. Have a good Holiday!
12/3/2024
Jody R. VERIFIED CUSTOMER
He was excellent
12/2/2024
Liz G. VERIFIED CUSTOMER
Fast and efficient Service, very satisfied.
12/2/2024
Kristine O. VERIFIED CUSTOMER
All went well!
12/1/2024
Sarah S. VERIFIED CUSTOMER
Service was done quickly and thoroughly. Thank you!
12/1/2024
Peiman H. VERIFIED CUSTOMER
Thank you
12/1/2024
Elizabeth H. VERIFIED CUSTOMER
Everything but the slick floor mats. Thank you for the great service
12/1/2024
Janelle B. VERIFIED CUSTOMER
Bryce was very professional and friendly. I felt he was very knowledgeable and I trusted his insight. 10/10
12/1/2024
Chris H. VERIFIED CUSTOMER
I asked Bryce about any major maintenance that my car would be needing, and he clearly discussed what and when major repairs would be due. Good communications.
12/1/2024
Douglas H. VERIFIED CUSTOMER
Very efficient. Left my car and got updates including that the car was ready
12/1/2024
Ronald T. VERIFIED CUSTOMER
Our 2006 Solara is running perfectly.
12/1/2024
Patricia M. VERIFIED CUSTOMER
Service is always great at Smart Toyota. Thank you all!
11/30/2024
Theresa J. VERIFIED CUSTOMER
Thank you for your prompt and friendly service.
11/30/2024
Sean C. VERIFIED CUSTOMER
Hey, I really appreciate how good that employee was. He took his time to explain everything to me, checked on me, and even though they were busy, finished everything.
11/30/2024
Luis C. VERIFIED CUSTOMER
Well done
11/30/2024
Erran D. VERIFIED CUSTOMER
Always satisfied when I go to Smart Toyota. I've tried taking my car other places and been disappointed. Gregorio was phenomenal and I was thrilled to get his recommendations and thoughtfulness for my budget. I will keep coming back and even purchase new vehicles because I love Smart Toyota. If the service department is that good I can only imagine how the sales department is.
11/30/2024
Sarah O. VERIFIED CUSTOMER
Thank you!
11/30/2024
Mark S. VERIFIED CUSTOMER
In general it takes too long to get in for service at your dealership and it took almost 3 hours to do 100k tune up today. Going in for the express lube is also not ideal because of the wait. This is not a one time problem, but has been an issue since we have owned our Toyota sienna. Most likely I will not buy another Toyota from your dealership because the service experience, the cars are great.