Will was friendly and knowledgeable. The service was on time.
11/20/2024
Patricia B. VERIFIED CUSTOMER
Joseph did a great job! He was professional, courteous, and competent! He is a credit to your company!
Patricia B
11/20/2024
Joseph V. VERIFIED CUSTOMER
Smart employees are always polite and very geniune.
11/20/2024
Linda C. VERIFIED CUSTOMER
I’ve always been happy with Smart motors service. Today everyone I spoke to was very nice and knowledgeable as usual. Very through and quick. Thank you.
11/20/2024
Stanley S. VERIFIED CUSTOMER
I was fortunate to get in for service with a minimal wait but was unhappy for the length of time it would have taken to schedule service through the service department. I was told it'd be several weeks to make an appointment.
11/20/2024
Deonne W. VERIFIED CUSTOMER
Great service.
11/20/2024
Bophia S. VERIFIED CUSTOMER
No comments
11/20/2024
Kelley H. VERIFIED CUSTOMER
I really appreciate Melissa’s understanding of my situation and how quickly she worked to resolve the problems with my car. She had excellent clear and swift communication. She was thorough in reviewing the diagnostic report and was transparent in cost estimates. Next time I need repairs, I will request Melissa by name!!!
11/20/2024
Nichole U. VERIFIED CUSTOMER
The staff was extremely focused and I was in and out in less than 45 minutes. I also had a question about my light sensor and even though there was not a solution, I did get an acceptable answer that I understood.
11/20/2024
Michael R. VERIFIED CUSTOMER
The worker needs to focus on the client’s needs
This is the second incident they did not do what I asked for
It seems there is miscommunications between the person who check in and the person who does the work
Very annoying
11/20/2024
Tris B. VERIFIED CUSTOMER
Well done from start to finish!
11/19/2024
Tristran Z. VERIFIED CUSTOMER
My name is spelled Tristram not Tristran, but other than that it was great!
11/19/2024
Eugine H. VERIFIED CUSTOMER
You welcome
11/19/2024
Ann S. VERIFIED CUSTOMER
Technological glitches- your texting of progress reports is confusing and often duplicative. Costs are hidden and seem to grow.
11/19/2024
Jane R. VERIFIED CUSTOMER
Nice work everyone.
11/19/2024
Florentina B. VERIFIED CUSTOMER
Joel was very kind and kept me updated on my wait time.
11/19/2024
Cathryn L. VERIFIED CUSTOMER
I have had squeaky brakes on my car since Day 2. They were never fixed by Toyota so I don’t think I will buy another one. Today’s service was fine.