Paul was very professional and easy to work with. I was very pleased with the work and the cost.
11/12/2024
Zana N. VERIFIED CUSTOMER
Great service. Friendly staff.
11/12/2024
Chuanli Z. VERIFIED CUSTOMER
N/A
11/12/2024
Jon F. VERIFIED CUSTOMER
Great service
11/12/2024
Char T. VERIFIED CUSTOMER
From receiving two appointments, a so fast check I wasn’t sure what signing to waiting one hour and forty five minutes for an oil change- lousy I should be reimbursed for my time. Get your act together if not enough people then less appointments until you fix the situation.
11/12/2024
Michele E. VERIFIED CUSTOMER
The waiting room was very messy. Also, their was standing water in the men's bathroom.
11/12/2024
Xiong Pao. VERIFIED CUSTOMER
Great customer services and great knowledge about Toyota vehicles.
11/12/2024
Shawn C. VERIFIED CUSTOMER
I had a fantastic experience and Joseph was incredibly kind and fun! He is fantastic at what he does!
11/11/2024
Delane D. VERIFIED CUSTOMER
I’m thankful our tire could be repaired the day I found a nail in it after a low pressure warning. Thanks for same day service!
11/11/2024
Jeffrey L. VERIFIED CUSTOMER
While satisfied with my experience. I was not happy with the high cost of the battery I bought and not being able buy a replacement at an independent auto parts store.
11/10/2024
Daniel V. VERIFIED CUSTOMER
Great service I'd give William a raise.
11/10/2024
Lisa C. VERIFIED CUSTOMER
THE TIME THAT IS ESTIMATED IS NEVER CORRECT. I WAS THERE ALMOST AN HOUR EXTRA. THIS HAPPENS OVER AND OVER AGAIN. OFTEN TIMES MY VEHICLE LOOKS LIKE IT IS COLPLETED AND IS OUTSIDE. I ALWAYS WAIT TO BE CALLED UP BUT END UP ASKING AFTWR WAITING ABOUT 20 MINUTES. THEY APOLOGIZE BUT THINK IM GOING TO TRY EAST TOYOTA TO SEE IF THE SERVUCE IS ANY BETTER.
11/10/2024
Steven S. VERIFIED CUSTOMER
excellent service
11/10/2024
Uday A. VERIFIED CUSTOMER
Melissa did a fantastic job on my last two service visits. She took time to clearly identify and explain the issues and has accommodated me into the service schedule knowing the urgency I was in. Mellisa goes above and beyond to make sure I was happy with the outcome of the service when it was complete but also while the vehicle was being serviced providing me constant updates on the status. I know the messages were sent by Mellisa and not a bot. I have built a very strong customer relationship with Mellisa that I would be asking her to be my service advisor going forward. I hope Mellissa is recognized for her dedicated service to the customers.
11/10/2024
John D. VERIFIED CUSTOMER
Good service, very professional.
11/9/2024
Dana G. VERIFIED CUSTOMER
We had a 2PM appointment but no one was available to work on our car until after 3PM. More importantly, our RAV4 never leaked oil, but now has a slow oil leak.
11/9/2024
Heidi B. VERIFIED CUSTOMER
Joey was phenomenal. Explained everything in detail, extremely informed, very patient and helpful. Deserves a huge bonus.
11/9/2024
Herbert W. VERIFIED CUSTOMER
Great service!
11/9/2024
Leo F. VERIFIED CUSTOMER
You guys went beyond my expectations with the services on full inspection. I take my kid with me because it was no school. And he loved that was popcorn and cookies and drinks . Thank you guys for taking care on family vehicle. We love our toyota highlander.