Ian made our experience so much better and we'll look forward to working with him in the future.
10/19/2024
Chris B. VERIFIED CUSTOMER
Melissa was very friendly, thorough, knowledgeable and communicative. I appreciated her service.
10/18/2024
William H. VERIFIED CUSTOMER
No problems, wait time good
10/18/2024
Chad S. VERIFIED CUSTOMER
I got more tires rotated and the tire pressure sensor light was on when I started my truck in the parking lot when I picked it up. How can that be? I thought maybe it would just shut off after driving away, but it didn’t all day. Now I’m going to have to bring it back in sometime to get checked when that should have been addressed already.
10/18/2024
Dennis N. VERIFIED CUSTOMER
He was very thorough and his explanations. And a pleasant personality.
10/18/2024
John W. VERIFIED CUSTOMER
Your online scheduling program is confusing. I scheduled an appointment for dropping off the vehicle , but planned to wait. I was taken care of very well but was told the program does not indicate when dropping off to wait is not available? My advisor indicated he has brought this issue to management with no response . As a new customer who recently bought a new vehicle I think your service scheduling could be improved.
10/18/2024
Melodie P. VERIFIED CUSTOMER
Your service is always great ! Above and beyond professional service from Ian and your whole organization. Many thanks to Ian and the whole team.
Melodie P
10/18/2024
Raynold A. VERIFIED CUSTOMER
A Toyota battery purchased from smart motors in august 2022 should not have needed to be replaced!
10/18/2024
Michael G. VERIFIED CUSTOMER
The service I received was very professional and expedited. All smart employees were personable and professional!
10/18/2024
Judith C. VERIFIED CUSTOMER
Your service was excellent.
10/18/2024
Surinderpal B. VERIFIED CUSTOMER
Work was completed in a timely way! I was notified via text!
10/18/2024
Donald V. VERIFIED CUSTOMER
Very well organized
10/18/2024
Pratik P. VERIFIED CUSTOMER
David was super helpful, courteous, and efficient helping me with my car today.
10/18/2024
Amy H. VERIFIED CUSTOMER
Sean was friendly and kept me well informed about my car's status. Great job, Sean!
10/18/2024
Cheryl K. VERIFIED CUSTOMER
Excellent work and staff
10/18/2024
Pam S. VERIFIED CUSTOMER
Liam did a great job of checking me in —with no appt.
Further work was recommended and it was done while I waited.
Appreciated the thoroughness of the service
10/18/2024
Jeffrey M. VERIFIED CUSTOMER
Thank you for the excellent service.
10/18/2024
Jimmy N. VERIFIED CUSTOMER
He was very knowledgeable and honest.
10/18/2024
Jay S. VERIFIED CUSTOMER
3 1/2 hours is too long for an oil change tire rotation called ahead of time to set up an appointment and got there on time for the appointment