Request for tire pressure was not addressed and values not recorded on health check.
11/27/2024
Adriana M. VERIFIED CUSTOMER
Joseph was extremely helpful
11/27/2024
Mendoza A. VERIFIED CUSTOMER
Fast and achieving advisor Knows how to communicate and answered all my concerns.
11/27/2024
Jennifer D. VERIFIED CUSTOMER
The biggest issue by far although the overall experience wasn't great is that the technician left black handprints all over the interior of my car, some of which are not removable even after I tried cleaning. Now, I may have to turn it in dirty to the lessor.
I hope someone can clean these stains to remedy the issue. Thanks.
11/26/2024
Feifei C. VERIFIED CUSTOMER
A+
11/26/2024
Ada M. VERIFIED CUSTOMER
He was very nice and helpful.
11/25/2024
Daniel G. VERIFIED CUSTOMER
Joey was great. He really cares for the customers and gives a great experience
11/25/2024
Arturo T. VERIFIED CUSTOMER
Images were sent, my air box was broken and it looks like my tire rotation was not done.
11/24/2024
Medrano R. VERIFIED CUSTOMER
I would like to know how long its going to take to fix the display sceen. I got the car
I April and in June the problem started. Know I have been waiting to get it fix.
11/23/2024
Marie G. VERIFIED CUSTOMER
He was very good
11/23/2024
Kathy W. VERIFIED CUSTOMER
I am giving an excellent review for Joseph Flores my service advisor who took care of me while I was there … he’s excellent professional kind courteous in every way.. thank you Joey!!! And for Paulina, who assisted over the phone in scheduling my appointment.. she is also a GEM!!
In regards to the service completed he took care of a lot of extras for me however there’s a rattle in the back of my car which wasn’t there before so I’ll be calling about.
11/23/2024
Johnny T. VERIFIED CUSTOMER
Very nice and professional
11/22/2024
Waldemar A. VERIFIED CUSTOMER
I submitted a review on yelp and google reviews about my displeasure towards CardinaleWay Hyundai in El Monte .
11/22/2024
Armando G. VERIFIED CUSTOMER
I didn't have to wait too long. So far far I am satisfied with Hyundai service department
11/22/2024
Michael A. VERIFIED CUSTOMER
Much improved service from the last time I was there.
11/21/2024
Savange O. VERIFIED CUSTOMER
Everyone was very kind and helpful. I appreciate this level of service. I’ll be back!
11/21/2024
Wang H. VERIFIED CUSTOMER
Good job
11/19/2024
Joel F. VERIFIED CUSTOMER
I took my Hyundai Sonata to Cardinale Hyundai for routine service and had a fantastic experience. From the moment I arrived, Steven Cuevas, was friendly and professional, making me feel welcomed and valued. He was efficient, and kept me updated on the progress of my vehicle. He thoroughly explained the maintenance needed and didn’t try to upsell unnecessary services. My car was ready on time, and it was returned to me in perfect condition. I really appreciate the high level of customer care and quality service at Cardinale Hyundai.