Kevin did a great job taking care of the servicing of my Kona and answering all of my questions. Professional and courteous…..
9/28/2024
Gail B. VERIFIED CUSTOMER
You informed me by mail u had the recall part and make an appointment. U did not have the part and i have to come back. When i called to make the appointment and said it was for recall perhaps one should have said let me check if its here. I have no complaints with Kevin .
9/28/2024
Arturo A. VERIFIED CUSTOMER
Great service
9/28/2024
Ahmed K. VERIFIED CUSTOMER
Joseph Flores was very professional and a courteous representative of the dealership service department.
9/26/2024
Govanie P. VERIFIED CUSTOMER
The change is noticeable! Kudos yo Diana!
9/26/2024
Robert L. VERIFIED CUSTOMER
Always a great experience
9/26/2024
Ronnie K. VERIFIED CUSTOMER
Hybrid Generator belt Is supposed to be changed at 64,000 miles unless there is severe use. I am at 28,000 and service wasrecommended and completed. I was not told that this service should not be done until double the mileage I am at. I paid For the service unnecessarily. Also paid unnecessarily for change in brake fluid which needed to be done at 48,000. this is what is written in the Manual/owners guide. Very frustrating.
9/26/2024
Janet L. VERIFIED CUSTOMER
Matthew did a good job, I’m very satisfied thank you
9/26/2024
Narayanan, Preethi. VERIFIED CUSTOMER
He did a great job!!
9/25/2024
Lorena B. VERIFIED CUSTOMER
I had taken my car last year for transmission service and after one year we notice that it was licking oil took it back today so you guys can fix the problem that you guys did and you guys didn’t want to because it had been a year. I have spend $80 thousand dollars at your dealership. I bought 2 cars from you guys. Never again I would be buying a Hyundai. You guys lost me as a costumer. Nothing was done today to my car so I don’t know why I’m getting this email when you guys didn’t service my car. You guys wanted me to pay $230 to check what the problem was but it was the work that was not done correctly on your part.
9/25/2024
Marquita F. VERIFIED CUSTOMER
Vehicle was not thoroughly inspected!
9/24/2024
Robert L. VERIFIED CUSTOMER
Great customer service and kept me informed
9/24/2024
Robert B. VERIFIED CUSTOMER
Jay was my service provider and, as usual, he is great. Very professional, plain spoken, and diligent in monitoring the progress of work being done on the vehicle. If you had a 10 point scale of satisfaction, Jay warrants an 11.
9/22/2024
Nnaemeka O. VERIFIED CUSTOMER
Jay was great and very professional with service on my Sonata!
9/21/2024
Lisa L. VERIFIED CUSTOMER
Joey is amazing he took great care of my car and had me back on the road in 3 days. I will bring my car back to him
9/20/2024
Myo S. VERIFIED CUSTOMER
Promised time and service, waited extra time and not washed and waited another extra time too. No professional services, main desk (cashier) charged extra money and she told me that refund check will be mailed to me in week ( why not refund back to credit card at that time) So I need to wait for mail .
I’m thinking next service too
9/19/2024
Judy N. VERIFIED CUSTOMER
I’m very satisfied
9/19/2024
Lizette R. VERIFIED CUSTOMER
Julio Bernal is a new face to me at the Service Department because i knew the person that used to served me that Julio have now. Julio is very nice, knowledgeable and explained well why i need the additional services. Julio is way more better than the previous service advisor. Job well done. See you next time.
9/19/2024
Jose M. VERIFIED CUSTOMER
Everyone was very nice! They really took care of me, made me feel appreciated! Thank you! ????