Very professional, friendly, and gets the job done!!
1/6/2024
Luis P. VERIFIED CUSTOMER
Mr Mejia xlent phone servicemen horriblde
1/6/2024
Mengting D. VERIFIED CUSTOMER
Good service
1/5/2024
Mark C. VERIFIED CUSTOMER
Saul was courteous and professional. He provided accurate and timely information, and was instrumental in creating a satisfactory service experience.
1/5/2024
Camille P. VERIFIED CUSTOMER
I really do appreciate the service I received from Saul Mejia and Joey, who has helped me in the past for as many years as i've had my two different Sonatas. What I love about these gentlemen, they know me by name whenever I call. This is great customer service and makes me feel i'm appreciated. I may meet with a sales Reps once or twice, but the service department is what makes me stay loyal to a dealership.
1/4/2024
Belen C. VERIFIED CUSTOMER
Great customer service.
1/4/2024
Wu J. VERIFIED CUSTOMER
Thanks, Kevin. Friendly and helpful attendant. Thanks!
1/3/2024
Km S. VERIFIED CUSTOMER
Calvin, the service technician was friendly and helpful.
1/3/2024
Rene P. VERIFIED CUSTOMER
Great friendly fast service with a smile!
1/2/2024
Albie P. VERIFIED CUSTOMER
I have been to two other Hyundai dealerships and after having been to yours, I refuse to go elsewhere. I almost always have dealt with Joey and he is exactly what I expect from my experience. He is friendly, knowledgeable, and supportive. I refer everyone to this dealership mostly because of him.
12/31/2023
Evan C. VERIFIED CUSTOMER
There were a couple of places(outside) that there was trash. Also the customer bathrooms were out of order as was the drinking fountain.
12/31/2023
Rose H. VERIFIED CUSTOMER
From the time I arrived til pick up his attention was awesome. He is very professional was wonderful
12/31/2023
Beatriz H. VERIFIED CUSTOMER
I have been taking my car to this dealership for my services and have referred 4 family members to it aswell. Today I came back sooner than my usual service time due to noticing my oil light flashing. When I had called in advanced and was told I can bring my car in to have it checked out . Based on the assessment done by the technician i was told their was a hairline crack on my oil pan and it was likely done the last time my oil was changed. When I was told I had to pay for replacement of the part I was dissapointed. How can I receive a phone call telling me it was most likely broken during the last oil change yet I have to pay for it to be fixed due to wear and tear . I told the manager on the line do not do anything and just leave the car as is and I’ll take the car elsewhere Upon arrival I realized they did the oil change which is pointless since the oil will still leak out and I was required to pay for the oil change. Then the girl who was charging me at the end was absolutely rude and talked to me in a condescending manner. Do better !
12/31/2023
Lawton G. VERIFIED CUSTOMER
Thank you. Yes, Kevin was great and we will constantly bring our cars for service even though there are other Hyundai service departments closer to where we live.
12/30/2023
Marcelino D. VERIFIED CUSTOMER
I bought my 2023 Hyundai tucson back in March and I took in for driver seat repair the Leather Started Separate . Al.so Engine Had loss of power when pressing on gas I called Leo my sale Is adviser ,He director me to kevin in service he was great took care of me .service department has great Poeple working there they are why I will always return. Over all the whole Dealership they care about the poeple that walk in its great to go somewhere and everyone Recognize you and this why this dealership #1 in my book thankyou all see you in the new year.
12/30/2023
Dennis S. VERIFIED CUSTOMER
Joseph did an excellent job. He got me in and as promised. out
12/30/2023
Alex Blanco. VERIFIED CUSTOMER
Fantastic Service very nice people to deal with
12/30/2023
Leopoldo P. VERIFIED CUSTOMER
Thank you
12/30/2023
Robert Morales. VERIFIED CUSTOMER
The wait and hold times are unacceptable. Never have I waited 48 min to talk to service advisor about status of my vehicle. 48 the first time and ove 30 min the second. I drove down there and all 3 service persons were on their computers and not on the phone. Very disappointing
12/29/2023
David S. VERIFIED CUSTOMER
Nothing specific to Joseph, but possibly a number system or automated check-in for those with appointments would be helpful.