Saul is an absolutely amazing representative I'm happy to have my car back.
Saul is a kind, professional hard worker...give that man a raise he deserves it..HAPPY NEW YEAR!!!
12/28/2023
Manuel C. VERIFIED CUSTOMER
It would help to fax or email the final charge sheet to cashier when service is completed so as not to have to wait for charges at service desk
12/28/2023
Jimenez S. VERIFIED CUSTOMER
Why does my Santa Cruz hand book has use 0W20 you used 5W20 ???
12/28/2023
Ana M. VERIFIED CUSTOMER
Mr. Quintero is very friendly and helpful every time my car is serviced.
12/28/2023
Antonia P. VERIFIED CUSTOMER
Yes the job was completed thank you to the mecanic's, and the service that I received
12/27/2023
Velasquez R. VERIFIED CUSTOMER
Kevin was prompt and explained the process well. He also helped me out by leaving my keys with the sales department since I could not pick up the car by the time the shop closed
12/24/2023
Floyd C. VERIFIED CUSTOMER
Saul is awesome!
12/23/2023
Ortizvilla L. VERIFIED CUSTOMER
Gracias por su atención, sobre todo del sr. Kevin, que fue muy profesional y amable.
12/22/2023
Kamyan Alex''. VERIFIED CUSTOMER
CardinaleWay always get my 10 of 10 in the survey. Jose and Joey should get 11. They are the best.
12/22/2023
Mohammed S. VERIFIED CUSTOMER
Appreciate the help…
Thank you Joey!
12/22/2023
Manuel M. VERIFIED CUSTOMER
The oil change was done fast . Staff very friendly
12/22/2023
Daniel V. VERIFIED CUSTOMER
Customer Service needs training to treat the clients
12/22/2023
Steven A. VERIFIED CUSTOMER
Repair took six days. Communication was non existent after the first day. Over several days of calling I was not able to find out the status of the repair, or the reason for delay. Twice I spent over 45 minutes on the line waiting for a service manage to answer and no one picked up. I understand now that Joey had a family emergency, but I would expect there would be a protocol for other service managers to cover and keep customers informed. The use of status texts would help as calling is not ideal. In the end the car was repaired, but it was not a great experience.
12/21/2023
Michael H. VERIFIED CUSTOMER
Kevin is very nice guy.
12/21/2023
Elena H. VERIFIED CUSTOMER
Saul is the best. He took care of us with professionalism and care.
12/21/2023
Gale O. VERIFIED CUSTOMER
Jay provided excellent service. He remembered me from my last service visi. He kept me informed on the service of my car and what recommendations were needed to be addressed at this visit. Jay is a conscientious individual who truly takes excellent care of his customers. Five stars for him!