Please call me then I can explain why I am not satisfied with his service that was provided.
****-****-xxxx
3/8/2025
Wanda T. VERIFIED CUSTOMER
He was very professional and took extra care to help me get my car taken care of
3/7/2025
Mark S. VERIFIED CUSTOMER
Elizabeth was very helpful and attentive to the details that I brought to her attention. While some of the technical issues were not necessarily fixable this time, she did relevant diagnostics and/or took the time to document the issue for future reference.
3/7/2025
Seth M. VERIFIED CUSTOMER
Elizabeth was great. Super helpful and friendly throughout the whole process. Thanks!
3/7/2025
Francesca C. VERIFIED CUSTOMER
Elizabeth was amazing. She was able to attend to all of my needs and communicate promptly. She deserves an award!
3/7/2025
James C. VERIFIED CUSTOMER
Very good job!
3/7/2025
Steven H. VERIFIED CUSTOMER
Elizabeth really went above and beyond to make sure that I was taken care of. I came in for a tire repair and she also got my scheduled maintenance and recalls taken care of. On top of that she stayed a little late to make sure I was able to get my car after work that day. She was extremely helpful and friendly! Thank You!
3/6/2025
Spencer R. VERIFIED CUSTOMER
Had to call and escalate to even get an appointment within 2 months, otherwise I would've been without a car for months, not weeke. Missed timelines. Nearly impossible to get ahold of information or get callbacks. Refused to use texting system to provide simple updates. Took 3 weeks for very simple repairs even though it was diagnosed within a few days. Lack of rentals or loaners makes it even more burdensome for the customer. Just go read the Google and Yelp reviews, they all reflect the same systemic issues and sentiments.
3/6/2025
Albert L. VERIFIED CUSTOMER
I picked up my car Saturday. The mechanic said he/she could not find code after the engine light came on. Danny told me to bring it back when check engine comes back on. It came on 2 hours on Saturday after I picked up car. Towed it back to your shop. Trying to contact Danny but no reply. Albert L
3/6/2025
Nan Y. VERIFIED CUSTOMER
Great services!
3/5/2025
David A. VERIFIED CUSTOMER
Sad to say one of the very WORST auto service experiences of my life. The service dept here is slow, inefficient, and seems under-resourced for their customer base. They book appointments more than a month out, then take forever to check you in when you arrive on-time. They lie to cover up their inefficiency - claiming a 1-hour procedure takes 3, then missing their own inflated mark. They promise to call with status updates, don't, then can't be reached when you try to call them. If called out on any of this, some of their staff try ineffectually to help, but others become rude and defensive. Finally, their technicians are sloppy - not noticing or bothering to clean up when they soil an interior.
3/5/2025
Martin C. VERIFIED CUSTOMER
The Service was good. Everyone was nice and polite, but I was forced to spend two days of my life getting a simple update that should have taken an hour at most.
3/5/2025
Greg L. VERIFIED CUSTOMER
I don't want to blame one particular service member. Your entire operation is poor. I've owned VW's, AUDIs, BMWs, I have a Rivian currently. I've never encountered a more mis managed, chaotic, stressed out, disorganized service operation. I arrived on time to my appointment. I waited for AN HOUR before I finally grabbed someone at random & was told to "put my keys in an after hours envelope and leave." The entire dropoff and pickup situation WAS UNACCEPTABLE. 0/5 stars. Impressed that the car wasn't lost or damaged or stolen.
3/5/2025
Mylene C. VERIFIED CUSTOMER
Sherry is fantastic.
3/4/2025
Lauren B. VERIFIED CUSTOMER
It was rocky at first but Danny recovered the experience
3/3/2025
Shannon C. VERIFIED CUSTOMER
Positive experience. Everything was explained sufficiently and my car is clean and ready on time.
3/3/2025
Phillip R. VERIFIED CUSTOMER
Very personable and welcoming
3/3/2025
Shirley L. VERIFIED CUSTOMER
Sherry was helpful in getting me in and out very quickly.
3/2/2025
Fabrice Alexandre. VERIFIED CUSTOMER
Great experience
3/1/2025
Ernesto M. VERIFIED CUSTOMER
Hyundai got my hyundai elantra 2016 good running condition for complete service, especially on my brakes