want to thank Losefo for his great assistance, and also made my made with his friendly way to interact with me. Big thanks !!
10/2/2024
Jose G. VERIFIED CUSTOMER
Well they give me the appointment about a month ago for today monday 30th at 9am i arrived a
at 830am they took my car in to fix the recall around 10 30 they told me the part was not there so they make me other appointments for Saturday so no im not happy with the service thank you
10/1/2024
Thomas R. VERIFIED CUSTOMER
Did not solve the issue
9/30/2024
Stephen M. VERIFIED CUSTOMER
Sherry was extremely helpful, informative, and patient with my check-in process. You have a terrific employee there. 10/10!
My questions were answered completely, and I received both text and phone messages advising me of my vehicles readiness.
Very satisfied with your entire operation. I’ll be back, per the vehicle’s scheduled services.
Thanks, again.
Stephen M
9/30/2024
Joel M. VERIFIED CUSTOMER
Was very happy with the sales experience with Jonny and the professional follow-up with the kitten stowaway situation. Love the car!
9/30/2024
Charles E. VERIFIED CUSTOMER
Great. Thanks.
9/28/2024
Ahin T. VERIFIED CUSTOMER
Sherry was fantastic. Made things super easy. Ditto for the whole crew I interacted with and especially the valet guy (forgetting his name, apologies!)
9/28/2024
Linda C. VERIFIED CUSTOMER
I have one complaint. A tech greeted me when I arrived and while he was assisting me a lady employee interrupted and tried to have him help another customer with a licenses plate. He kindly told the customer he’d be with him after me. I was grateful for his service, but I feel she could of waited and not interrupt.
9/28/2024
Stuart L. VERIFIED CUSTOMER
Initial call to service department resulted in a 1 month wait for an appointment. 2 days before the appointment, I called to confirm. Was told that the overall service would take 6.5 to 7 hours to complete. Was told that Hyundai would only pay for a 10 mile round trip Uber car. Good news when I got there was that the overall service would be 2.5 to 3 hrs only. Car service was completed within estimate. However, technician did not reset computer so that car still shows that a service appointment is necessary. Also, he left empty plastic water bottle on seat "as a gift" I guess.
9/27/2024
Salpy Y. VERIFIED CUSTOMER
Please send my appreciation to George, he was amazing
Thanks
9/26/2024
Otis M. VERIFIED CUSTOMER
Great service and hospitality.
9/25/2024
Patricia B. VERIFIED CUSTOMER
I had an appointment for 7:30, and I arrived at 7:30. My car was checked in at 8:15 and the service was completed by 10:15. I waited two hours and 45 minutes. I don't know why I needed to come at 7:30 whennno one was ready to service my car at that time.
All staff was courteous, but the wait seemed unreasonable.
Thank you
9/24/2024
Loren B. VERIFIED CUSTOMER
Took way too long to fix. There was dust all over the car inside.
9/23/2024
Sydney S. VERIFIED CUSTOMER
George was very very kind and helpful in getting my double clutch replaced.
9/22/2024
Agatha L. VERIFIED CUSTOMER
Thank you John! Wonderful meeting you and thank you for all of your help.
9/22/2024
Monroe L. VERIFIED CUSTOMER
John was clear, helpful, pleasant and efficient. Job well done
9/20/2024
David Y. VERIFIED CUSTOMER
My 12v battery is dead after the recall update. I had to run to Costco and buy a new battery.
9/20/2024
Daniel H. VERIFIED CUSTOMER
George is candid, concerned, and gave reasonable expectations and explanations regarding my vehicle’s problem. The vehicle was returned at the end of the day. George is a professional and a credit to your company. Thank you for George.
9/20/2024
Laarni Ramirez. VERIFIED CUSTOMER
Iosefo Nayagodamu was very nice, professional, knowledgeable, listener.
He updated what my car care needs. Very honest and respectful to customer.