Good communication and easy process from start to finish. Car was finished on time at 1 PM and my concerns were addressed.
8/14/2024
Kimberly L. VERIFIED CUSTOMER
George and his team are always a delight to work with.
8/11/2024
Ciara B. VERIFIED CUSTOMER
The service guy was super helpful, however Hyundai sayingbi had a stage 4 oil leak was ****. You just try and screw customers out of money! My mechanic says it’s fine. Thank goodness I have him I can trust.
8/11/2024
Kwa L. VERIFIED CUSTOMER
This is the second time that Sherry has serviced my vehicle and she has done a fantastic job each time. She’s a great listener and communicator and she’s customer friendly
8/11/2024
Jessie H. VERIFIED CUSTOMER
Excellent service, thank you
8/11/2024
Holly G. VERIFIED CUSTOMER
I had the best experience with this Hyundai dealership thank you
8/11/2024
Mylene C. VERIFIED CUSTOMER
Sherry (service person) and victor (who checked me in and out) were great. It was the best experience I've had in 2 years at that service center
8/11/2024
Jay P. VERIFIED CUSTOMER
She was the best
8/11/2024
Alison O. VERIFIED CUSTOMER
She was excellent!!
8/10/2024
Daniel P. VERIFIED CUSTOMER
It took a lot of time and effort to get my repair scheduled, and my representative seemed to struggle with the process. The repair itself seems to be fine.
8/10/2024
Jong K. VERIFIED CUSTOMER
I think Elizabeth is an exceptional workforce. She handled everything efficiently, smoothly, timely, and professionally. I had an awe-inspiring and pleasant experience. Her knowledge, congeniality, and attitude made me recommend the Hyundai San Bruno service center to all. It was a memorable visit. Thank you!
8/10/2024
Rita L. VERIFIED CUSTOMER
I had an appointment for car recall fix. Had someone told me what to expect, about how long to wait for the check in for dropping off the car and what i was waiting for , that would have made the experience much better. I wait for close to an hour but didn’t really know what i was waiting for and what to expect. When we come pick up the car, same comment, we arrived but the greeter keep telling us to sit down, no explanation, a simple comment of the associates were very busy , probably a X minute wait would have done it. Thanks.
8/10/2024
Beatriz C. VERIFIED CUSTOMER
I worked many years on the automotive industry in the service area and I received an excellent customer service by Sherry.
8/10/2024
Mamie K. VERIFIED CUSTOMER
Your service was excellent from the very start to finish. Great attention to detail, thorough communication, & professional, outstanding service from Victor and Sherry!
8/10/2024
Brendon O. VERIFIED CUSTOMER
Thanks for all your help, Joe!
8/10/2024
Carolyn R. VERIFIED CUSTOMER
The greeter was terrific, kind and helpful. The advisor provided poor customer service, not helpful, seemed too busy to help customers. However, the worst aspect was she specifically told me I would receive a customer survey, and if I did not give her a score of 10, then don’t fill it out, an egregious response.
8/9/2024
Cody S. VERIFIED CUSTOMER
You turned my headlights off. I have them set to always on so I never think about it. I want them that way. Don’t change my settings.
8/8/2024
Lionel G. VERIFIED CUSTOMER
Overall I am satisfied my only comment is if you have an appointment it should not take five hours. That's why we make appointments.