Appreciate Liz for her effective communication and the tireless efforts in getting my vehicle fully functional. The GV60 needs a lot of work and is no fault of Liz. Thanks Liz
2/19/2025
Lewis K. VERIFIED CUSTOMER
Lawrence took care of my issue issue quickly
2/18/2025
Mark N. VERIFIED CUSTOMER
Doug kept us informed throughout the whole process, which we really appreciate.
2/18/2025
Marilyn E. VERIFIED CUSTOMER
Elizabeth Czahar provided exceptional service. She’s knowledgeable and responsive and friendly.
2/17/2025
Raymond H. VERIFIED CUSTOMER
All the staff are very friendly and welcoming.
2/16/2025
Janyce H. VERIFIED CUSTOMER
Lawrence provided excellent service, end to end. A+
2/16/2025
Venkatesh I. VERIFIED CUSTOMER
Lawrence was awesome!
Polite, helpful and helped me get a clear sense of the work needed.
2/16/2025
Jacqueline R. VERIFIED CUSTOMER
Best service experience I've had with Genesis so far!
2/16/2025
David C. VERIFIED CUSTOMER
Lawrence is always helpful.
2/16/2025
Ian G. VERIFIED CUSTOMER
Doug is great! Super helpful and friendly
2/15/2025
Kenneth E. VERIFIED CUSTOMER
Thanks for keeping me informed as all of the needed work was being done.
2/15/2025
Jondelle B. VERIFIED CUSTOMER
I definitely am pleased with the high level of service received from Elizabeth and her team. I was greeted with a smile and warm welcome, cared for right away and all my service needs were met. She asked how the car was treating and asked if there was anything she could do to improve my experience with my GV70. Thanks Liz
-Jondelle
2/14/2025
Brian H. VERIFIED CUSTOMER
Very professional and iI can tell he really cares about the ensuring that the customer is satisfied. When i return i will ebaure to ask for Lawrence to do any additional work exclusively.
2/14/2025
Jim P. VERIFIED CUSTOMER
A good man.
2/14/2025
Quince Sheila. VERIFIED CUSTOMER
Great service!
2/14/2025
Andy T. VERIFIED CUSTOMER
Elizabeth is the best advisor I have ever worked with. She is a true asset for San Bruno Genesis/Hyundai.
2/14/2025
Leung K. VERIFIED CUSTOMER
No comments
2/13/2025
Elizabeth W. VERIFIED CUSTOMER
According to my boyfriend who brought my car in for me, Elizabeth W
2/12/2025
Jeremy R. VERIFIED CUSTOMER
We made an appointment for 11am several weeks in advance stating we'd wait for the oil change to be performed. After 2 hours of waiting, nobody even started to work on our car until we asked about it. This was a complete and total waste of a day. It should NOT take 4 hours for an oil change when you have an appointment. We were not the only people experiencing the chaos that happened in the service department today, and I will be calling Genesis customer care. Also, I will be leaving a one star Google Maps review.
2/12/2025
Curtis W. VERIFIED CUSTOMER
Larry was pleasant, efficient and courteous. He got me in the que, kept me informed and had the paperwork ready when it was time to check out. Waiting room pleasant. First experience with Genesis service was a very good one.