Extremely helpful on arrival, reporting on what was taking place, offering coffee, the time element bc ofneeding anew air filter.
11/27/2024
Terry P. VERIFIED CUSTOMER
Put a filter on the input side of the line going to the heater core so it doesn’t get stopped up from the deterioration of the egr valve
11/26/2024
Curtis P. VERIFIED CUSTOMER
Thanks.
11/26/2024
Tyler O. VERIFIED CUSTOMER
I came in for an oil change and tire rotation and thought that they always completed a multi point inspection but did not receive one. Tire light one and wiper fluid not refilled.
11/23/2024
Robert P. VERIFIED CUSTOMER
I’m very pleased with the complete service experience with Randol
Caldwell today. He was professional and knowledgeable. I plan to recommend DeSoto Pettus CDJR service to my friends and family.
11/19/2024
Carolyn P. VERIFIED CUSTOMER
Satisfied and got my vehicle in a short time. Very little waiting time and also showed me filters which needed to be changed out. Great job.
11/17/2024
Dennis W. VERIFIED CUSTOMER
Everything went good . And it was done within a hour. Thanks
11/14/2024
Stephen G. VERIFIED CUSTOMER
Melissa and the service department were very friendly, helpful and service was excellent!
11/13/2024
Jennifer R. VERIFIED CUSTOMER
Thank you for the positive experience.
11/12/2024
James H. VERIFIED CUSTOMER
Melissa did a great job however the 2 times I called and got someone other than melissa I was told the part was in and the truck would be ready the next day when the part wasn't coming until the 13th. This will be my last visit to your dealership
11/12/2024
Calvin B. VERIFIED CUSTOMER
Great job, thank you!!
11/9/2024
Robert P. VERIFIED CUSTOMER
Randol did a great job of helping me with the service form my Ram 2500 today. I will be recommending Pettus DeSoto Chrysler. Dodge, Ram, Jeep to my family and friends.
11/9/2024
Vincente K. VERIFIED CUSTOMER
Excellent service !!!!
11/9/2024
Peter K. VERIFIED CUSTOMER
Randol very professional, but friendly and informative.
11/8/2024
Robert R. VERIFIED CUSTOMER
A problem arouse when I was checking out
11/8/2024
Randy M. VERIFIED CUSTOMER
Melissa did a great job.
11/8/2024
Joyce P. VERIFIED CUSTOMER
Thank you Michelle for Friendly, timely, and helpful service!
11/6/2024
Derek D. VERIFIED CUSTOMER
Randal and his team are exceptional. Repair was quicker than estimated. Won’t go anywhere else.
11/1/2024
Amber T. VERIFIED CUSTOMER
Randol went above and beyond to make the service on my jeep as easy as he possibly could and did excellent. He was very poilet and overall was a great experience.
10/31/2024
Jeffery C. VERIFIED CUSTOMER
They did fix the problem and everyone was very polite. I might just suggest an update if possible during the work. It took 6 hours to pianist the issue and resolve it. An update here and there would have been great. I know they get pretty busy. Just a suggestion.