Nick and all the service staff are wonderful! Nick especially worked hard to get me a loaner rental while car being repaired. Service was fast and I was kept up to date. Highly recommend
9/24/2024
Doug G. VERIFIED CUSTOMER
The crew did a great job for me! Thank you!
9/24/2024
Walter H. VERIFIED CUSTOMER
Nick was very polite and helpful. He explained what I need to know. Really happy.
9/21/2024
Steven S. VERIFIED CUSTOMER
Once again, Lizzy was phenomenal. Communicative and compassionate while getting done what we needed.
9/20/2024
Greg S. VERIFIED CUSTOMER
Technician could not duplicate an obvious fault in the suspension that I can feel anytime I drive my vehicle after a test drive. I was offered an opportunity to go back and have the technician drive with me to show him what I am experiencing
9/20/2024
Rachel B. VERIFIED CUSTOMER
Everything about DeSoto ford is amazing. I trust the service department with my life. My last car the mechanic wouldn't let me drive off the lot bc it was unsafe. Lizzy is always 100%. Keep your saff if you want to keep customers running back!
9/20/2024
Jordan D. VERIFIED CUSTOMER
Nick is great. He was very detailed and listened to all my concerns got my vehicle serviced and back on the road in less than 24 hours, where all ford dealerships, closer to my home told me it’d be mid October, till they could run a diagnostic test.
9/20/2024
Nicole S. VERIFIED CUSTOMER
Appreciated the great customer service.
9/19/2024
Andrea D. VERIFIED CUSTOMER
Would highly recommend Pettus service.
9/19/2024
Charles D. VERIFIED CUSTOMER
Lizzy was very professional and polite and handled everything in a timely manner!
9/19/2024
Gary F. VERIFIED CUSTOMER
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9/18/2024
Terry K. VERIFIED CUSTOMER
I was completely impressed and pleased with the service and communication from the first call on the issue, the issue was remedied in record time and professionalism.
9/18/2024
Brian B. VERIFIED CUSTOMER
Fast and very professional
9/18/2024
Scott D. VERIFIED CUSTOMER
Great experience! Staff was amazing.
9/17/2024
Jeffrey C. VERIFIED CUSTOMER
Thanks for the good service
9/17/2024
Denise R. VERIFIED CUSTOMER
Thank you for the quick service and the great customer service! I appreciate the complimentary valet service as well! Very convenient as I didn’t have a ride there or to home!
9/17/2024
Kim T. VERIFIED CUSTOMER
Job was completed in a timely manner.
9/14/2024
Janice B. VERIFIED CUSTOMER
First time using the pickup service. A good experience.
9/14/2024
Brian K. VERIFIED CUSTOMER
Nick and the whole service team are great to work with
9/14/2024
Larry H. VERIFIED CUSTOMER
Service desk was very friendly and polite! Good place to do business.