Once again, fantastic all the way around! Thanks for everything!
2/26/2025
Claud C. VERIFIED CUSTOMER
Received text and 4pm to pay bill and did so. My daughter went to leave work and her car wasn’t brought back. Call Pettus and Tracey advised service is gone for the day. Tracey reached out to the service manager and was advised bill was paid late so car not brought back. No one called, nothing. My daughter had to find a ride home from work. Very dissatisfied
2/26/2025
Jason M. VERIFIED CUSTOMER
As always Lizzy was fantastic! She knew who I was and got me signed in immediately. I appreciate her welcoming demeanor and her professionalism. Thank you, Lizzy!
2/26/2025
Paul L. VERIFIED CUSTOMER
Your service is always excellent thank you
2/25/2025
Kevin H. VERIFIED CUSTOMER
Nick and Liz are always providing excellent service. Very happy with the service and workmanship.
2/25/2025
Robert W. VERIFIED CUSTOMER
The fact that you will come to my house. Pick up my vehicle," while Im at work" have it serviced and then bring it back to my driveway is amazing. It makes the scheduled service appointments that much easier. I would buy from Pettus ford again.
-Bob W.
2/25/2025
Trudi F. VERIFIED CUSTOMER
That was the first time I've enjoyed my experience in a dealership. I will be back
2/25/2025
Paul S. VERIFIED CUSTOMER
Excellent service, everything thoroughly explained before work was actually done, 5 star out of 5 stars
2/25/2025
Ruth P. VERIFIED CUSTOMER
The service was great. I would come back there again thank you so much.
2/25/2025
Amy S. VERIFIED CUSTOMER
All personnel we dealt with were awesome.
2/25/2025
Christophe B. VERIFIED CUSTOMER
Tried not to honor our warranty, took 2 weeks to finally get it approved with the paperwork showing we clearly had the warranty and charge me for the 100.00 when our paper work states it is waived if it's warranty work and done at your location.
2/22/2025
William S. VERIFIED CUSTOMER
Lizzy and Mick are great assists to the Petus Brand. I have been in the check in area when a rude customer came in and they handled the situation calmly. They are the best in my op.
2/22/2025
Connie M. VERIFIED CUSTOMER
Excellent, friendly service!
2/22/2025
Kaiden K. VERIFIED CUSTOMER
Shout out to the service team, I had a rough experience my last time in, but they more than made up for it this time around. I will be going to Pettus ford for all of my auto needs in the future.
2/22/2025
Ryan R. VERIFIED CUSTOMER
Very much appreciated Nicks help digging up some warranty information for me.
2/21/2025
William S. VERIFIED CUSTOMER
Nick and Liz are great at what they do.
2/21/2025
James D. VERIFIED CUSTOMER
Lizzy was very helpfull and professional thank you
2/21/2025
Terri S. VERIFIED CUSTOMER
While the Service was outstanding not receiving a hard copy of my Vehicle Inspection report is disappointing. I prefer to keep all documentation related to service of my vehicle for future reference. Please provide paper hard copies for customers who prefer them; my husband did ask for one and was told it was sent to my phone. Having it on a small screen is harder for the older generation to read. Paper is easier and can be filed for future reference. Thank you.
2/18/2025
Emily H. VERIFIED CUSTOMER
I got the works package done on my car and was in and out in less than an hour! The team at Pettus works hard and efficiently to take care of our cars.
2/18/2025
Patrick H. VERIFIED CUSTOMER
Lizzy did great and kept constant communication which is greatly appreciated