This was probably my worst experience. The vehicle has been performing problem free except a recent coolant leak. I sent it in for a coolant leak and an engine oil change. I got a call listing out $5000 worth of repairs. I agreed to repair the coolant leak and a pinion seal that probably wasn't even necessary. It came back to me with the entire dash with an orange wrench symbol. The engine chugs and surges, the brakes squeak on the ftont and drag on the rear and the dash is brighter than Christmas. After $1300 in repairs, I didn't expect it to come home with more problems than it left with. I don't personally drive it and depend on you to make it safe for my daughter to drive. I easily spend $5-7000/year with your service department and have never had an experience like this. I would like my vehicle to perform at least as good as it did when I sent it to you
5/17/2024
Peter Moniodes. VERIFIED CUSTOMER
Joe is the reason I go to McCandless for servicing my vehicles. He treats me great.
You should give him a raise!!!
5/16/2024
Martha S. VERIFIED CUSTOMER
Very professional and up front with info.
5/15/2024
Cheryl S. VERIFIED CUSTOMER
Everything went very well, very professional indeed. Thanks
5/15/2024
Bill Mccandless. VERIFIED CUSTOMER
The valet service is really convenient! Thank you for offering that!
5/15/2024
Robert S. VERIFIED CUSTOMER
Excellent service
5/14/2024
Bryda D. VERIFIED CUSTOMER
Thank you!! I appreciate your quick response in fixing my vehicle.
5/13/2024
Zeno S. VERIFIED CUSTOMER
Very professional and helpful with everything.
5/10/2024
Joe B. VERIFIED CUSTOMER
Very knowledgeable and cooperative thankyou
5/10/2024
Tim H. VERIFIED CUSTOMER
Thank u Joe for getting me in so soon
5/10/2024
Heath B. VERIFIED CUSTOMER
Took way to long to have car fixed. Had to call multiple times to stress after 3 weeks I needed for a specific date and was told it wasnt an issue. Was not done.
5/9/2024
Robert S. VERIFIED CUSTOMER
Nice to have a trusted dealer and the customer service and mechanics are super!
5/8/2024
Dwane P. VERIFIED CUSTOMER
????????
5/6/2024
James H. VERIFIED CUSTOMER
One of the easiest things I do in life. Great work guys.
5/2/2024
Judy D. VERIFIED CUSTOMER
?
5/1/2024
Nick G. VERIFIED CUSTOMER
Super good service ny a caring and informative staff and quality workmanship. I don’t want any one else handling my vehicles
5/1/2024
John M. VERIFIED CUSTOMER
My tailgate no longer will open after the service work done to my truck