Keep Marshall Thompson as service manager! He is the best in Western PA - bar none!
10/9/2024
Mark G. VERIFIED CUSTOMER
Good job
10/9/2024
James A. VERIFIED CUSTOMER
????
10/1/2024
William R. VERIFIED CUSTOMER
Very happy the cashier offered to do the required work for me to receive the rebate from the tires I bought.
9/28/2024
Jon C. VERIFIED CUSTOMER
Excellent service excellent dealership
9/27/2024
Robert M. VERIFIED CUSTOMER
Very friendly personal fast service
9/26/2024
Dawn P. VERIFIED CUSTOMER
My entire experience was extremely good. I trust this dealership completely and will use them again for any of my needs as well as highly recommend them to others. It’s nice to know there are places and people who you can trust in today’s uncertain world.
9/26/2024
Marvin L. VERIFIED CUSTOMER
Did not complete alignment still need to replace the camber bolts. Did not understand why they were not replaced
9/25/2024
William O. VERIFIED CUSTOMER
Chris is a pleasant young man who picked up my truck and retired it, I appreciate the service, as I am glad I didn’t have to sit around 6 hours in the waiting room. I pleased with the maintenance and results. The lady who called the truck was ready, offered to let me pay on the phone, but I wanted to see if there was any issues that needed to be clarified. The report was a good one and I’m pleased with the service. Thank you WJO
9/25/2024
Darien O. VERIFIED CUSTOMER
Everyone in service was very helpful and all my requests were met when I brought my Mustang in for oil change and inspection.
9/25/2024
Peggy D. VERIFIED CUSTOMER
service is always great
9/25/2024
Cindy H. VERIFIED CUSTOMER
Service was very good, I will come back to you.
9/23/2024
Steve S. VERIFIED CUSTOMER
She did everything she could to get my truck in and fixed in a timely manner, she is friendly and is will to answer all my questions. Great customer service!
9/21/2024
Reggie J. VERIFIED CUSTOMER
Vehicle was ready ahead of schedule
9/21/2024
Randolph B. VERIFIED CUSTOMER
I am very happy with the service at Bill McCandles.However I am very unhappy and have no confidence Ford Motor company. Three transmissions in a 2019 explorer with only 80,000 miles ridiculous. The inconvenience, time lost and worry is it going to happen again? Is my family safe driving this vehicle? Simply disgusted!
9/20/2024
Richard C. VERIFIED CUSTOMER
It was great seeing Bill himself to pick up the driver who brought back my truck.
9/19/2024
Joseph T. VERIFIED CUSTOMER
Took a little longer than expected but was not a problem in my schedule.
9/18/2024
Rebecca K. VERIFIED CUSTOMER
It is a wonderful journey every time I visit great service great staff thank you
9/18/2024
Bruce V. VERIFIED CUSTOMER
We was satisfied with everything
9/18/2024
Mike M. VERIFIED CUSTOMER
Bill McCandless is the only place I take my truck for service!!!!