Carl is rude, lazy, doesn't listen and must be mentally retarded. I specifically told him I DID NOT want synthetic oil and guess what. They put synthetic oil in my 2011 Tacoma. I will never deal with Carl again - ever. You need to refund me the difference between synthetic and regular oil AND provide me with a warranty statement covering any issues arising from going to synthetic, back to regular and now again to synthetic. If I continue my business with your dealership after 30 + years, I will only deal with Mr. Fitzgerald, Stephanie, Bianca, Daniel and Adam.
6/11/2024
Patricia B. VERIFIED CUSTOMER
Simple and well informed
6/11/2024
Carolyn G. VERIFIED CUSTOMER
Very satisfied
6/11/2024
Lee M. VERIFIED CUSTOMER
We are leaving Pueblo after 22 years here, all of which time have been regulars with you for our Toyota service needs… wr are goin go to miss you all! Thanks for the “ride!”
Lee & Marla Merkel
6/9/2024
Tommy L. VERIFIED CUSTOMER
Fantastic crew
6/9/2024
Pauhl G. VERIFIED CUSTOMER
I needed to get regular scheduled service done on my 2021 Highlander before going on a cross country trip next week. I usually go to a Toyota dealership in Colorado Spings, but they couldn’t get to me in under two weeks. You guys found a spot for me on short notice and got me in on the same day I called. Service was friendly and professional. Now I can get on the road to NY with confidence this week. Thanks!
6/9/2024
Gregory P. VERIFIED CUSTOMER
Customer service was great
6/8/2024
Edward P. VERIFIED CUSTOMER
I appreciated the friendly welcome and the fast service.
6/8/2024
Karen L. VERIFIED CUSTOMER
Dan Proffer was extremely professional and polite. He informed me what needed to be done after the inspection. I needed four new tires which were not in stock. I asked Dan to recommend the best tires for my SUV. He was fast at telling me what was the best and when they would be in. He told me the process to follow to make an appointment. I appreciate his fast service and courteous way. We will only take our Lexus GX 460 and Lexus RX 350 to this service department Pueblo Toyota. We thoroughly trust the work performed here. Dan is so good at explaining if there is something needed for the car in a nutshell. Thank you Dan Proffer. I would rate your service department a 10 out of 10 for Dan Proffer getting our car in and out in a speedy manner. Thank you Pueblo Toyota!
6/8/2024
Karen L. VERIFIED CUSTOMER
Dan Proffer made sure I was informed on what my car needed after the multi point inspection was performed. He made sure my car was serviced in a timely way. He explained what was being done to it. He got right to the point. He was extremely polite and cheerful. Even when he is very busy he takes the time to find you and explain exactly what your car needs. I had to have all four new tires ordered for my SUV. He explained the process of getting the tires in and then calling to make sure they have come in and setting an appointment. He makes it all easier. He is very professional and courteous.
6/8/2024
Shari H. VERIFIED CUSTOMER
Daniel is the best! Always explains and makes me feel comfortable!
6/8/2024
Jennifer G. VERIFIED CUSTOMER
Thank you Triston for doing a good job of helping me with my vehicle service work.
6/8/2024
Clinton R. VERIFIED CUSTOMER
Great service. Trisron is awesome!!
6/8/2024
Teresa S. VERIFIED CUSTOMER
Timely, friendly, clean, not traditional Pueblo people.
6/8/2024
Michele C. VERIFIED CUSTOMER
The tire rotation was fast and efficient. Friendly and knowledgeable employees.
6/8/2024
Marylynn C. VERIFIED CUSTOMER
Dan is highly knowledgeable, professional, and attentive. I appreciated the opportunity to work with him and trust his advice. A shout-out to Dutch, an incredibly talented, hard-working, and trusted technician.
6/8/2024
John T. VERIFIED CUSTOMER
We waited over 2 hours for a simple oil change. They need a customer service rep to keep customers apprised when they over book it was a mess need more techs
6/8/2024
David A. VERIFIED CUSTOMER
Trust
6/8/2024
Blaise A. VERIFIED CUSTOMER
Tristan is the greatest always takes care of me With top quality service