The customer service with Tomas was top notch. Could not
Be more pleased!
1/18/2025
Tashawna B. VERIFIED CUSTOMER
Tomas is always great!
1/18/2025
Marilyn W. VERIFIED CUSTOMER
Tomas is very professional and attentive to me as a customer.
All the staff at Chatham Lexus are very professional.
Oh, and did I mention the massage chairs which I LOVED while waiting for my vehicle.
1/18/2025
Margaret M. VERIFIED CUSTOMER
Ken was great. I’m grateful that he got my car in and out quickly.
1/18/2025
Haresh S. VERIFIED CUSTOMER
Good morning,My Appointment was on Wednesday January 15th @12:45,after checking in around 12:50, my car was not ready until 3:41, I waited almost three hours for my car to be serviced and it was just a oil changed. Larry was professional and apologized for the long wait.larry as me if I will be getting a tired rotation done today, I said no because my front tire is a different size from the back tire, he ask me if I was sure I said yes then he went and check the tires, didn’t seem like he was familiar my my vehicle. Then when my car was ready I noticed the hood had a s
Smear on it and I questioned him he said that’s just from the car wash when it drys. He was willing to get a towel and try to clean it off, all of it didn’t come off which wasn’t a big deal because it was a complementary car wash for the service so I went home and re-washed my car. This morning when I’m checking everything before I head out of town I noticed that my tire pressure reader is not reading the tire pressure. I took a picture of it and the the hood of my car.
1/17/2025
Treasure M. VERIFIED CUSTOMER
My service coordinator Ken was amazing. He explained everything where I understood it. Very professional polite all around great experience with him..
1/17/2025
Steve B. VERIFIED CUSTOMER
No problem
1/17/2025
Darshika P. VERIFIED CUSTOMER
I like Larry Brenner works. He’s doing great ???? job thank you. We would love to come back with you.
1/17/2025
Jin W. VERIFIED CUSTOMER
Very good, very warm thanks.
1/17/2025
Spencer K. VERIFIED CUSTOMER
Larry provided updates on my car which much appreciayed.
1/17/2025
Arthur B. VERIFIED CUSTOMER
Ken is the BEST
1/16/2025
Janice K. VERIFIED CUSTOMER
Darryl is a very experienced and professional employee.
1/16/2025
Robert F. VERIFIED CUSTOMER
Daryl is wonderful and very good at following up on all questions
1/16/2025
Debra P. VERIFIED CUSTOMER
I’m so grateful for the service and support that I have received!????
1/16/2025
Susan M. VERIFIED CUSTOMER
Tomas is a great employee of Chatham Lexus. He has helped me for years and always has a smile on his face trying to do everything he can to help me. He’s an asset to your dealership.
1/16/2025
Ann Marie. VERIFIED CUSTOMER
Darryl is and always outstanding
1/16/2025
Martha T. VERIFIED CUSTOMER
Because it has something to the-enter pin. We have no clue and nothing was done about it before we left. We should not have to go thru that. Now if we need to
Use GPS we can’t and this notice is right smack in the middle if our screen.
1/16/2025
David Lynn. VERIFIED CUSTOMER
Tomas handles everything beautifully…. and Matt, that did the servicing to my car was excellent as well… as always, I am quite pleased and look forward to the big survey… Thank you so much, DAVE