Larry was great service rep who took care of me when I was in need of being taken care of. I had my Lexus towed to the service department without having a prior appointment, and Larry had my car issue diagnosed and fixed within a better of hours.
11/8/2024
Edgar R. VERIFIED CUSTOMER
Only thing that I did not like I ask the service rep to change my over head on window and I was told to the manual page 82to84
11/8/2024
Leslie D. VERIFIED CUSTOMER
Darryl is always personable and professional. He ensures to take the time to explain services and goes beyond to take of my vehicle.
11/8/2024
Theresa A. VERIFIED CUSTOMER
Service agent ignored me and walked by me twice before yelling I’ll be right with you- did not invite me to sit down to go over my services…
11/8/2024
Amber S. VERIFIED CUSTOMER
Tomas is the best!
11/8/2024
Bridgette R. VERIFIED CUSTOMER
Really great service and communication
11/7/2024
Debbie H. VERIFIED CUSTOMER
Thank you for the top notch service you provide!!
11/7/2024
Randi H. VERIFIED CUSTOMER
Darryl & John were absolutely amazing with helping me with moving my sleeping toddler from car to car with moving all of my stuff. They are always so kind. Darryl is always so accommodating and helpful when I come in for service. My 2.5 year old loves him and talks about going to see Mr. Darryl.
11/7/2024
Lisa O. VERIFIED CUSTOMER
Mr Larry was wonderful! He explained everything to me and took care of my car quickly. Very excited about continuing to use Lexus with Mr Larry for future service needs.
11/7/2024
Sarah F. VERIFIED CUSTOMER
Larry was very courteous and explained everything they were doing very well while I was waiting on my car. I never felt pressured for anything. Only thing I wish is that my car had been able to go in the shop at 10:45 when I brought it in at the appt time versus an hour later, but I understand that those things are unavoidable sometimes! Great service and very thorough, would absolutely recommend Chatham Parkway Lexus!!
11/7/2024
Debra G. VERIFIED CUSTOMER
Tomar is so pleasant and professional. He explains everything in detail and is someone I trust.
11/7/2024
James J. VERIFIED CUSTOMER
A job well done as expected .
11/6/2024
Darlene C. VERIFIED CUSTOMER
Larry was my first impression of Lexis & I appreciate his thoroughness when explaining my service options and timeliness.
11/6/2024
Frank T. VERIFIED CUSTOMER
Darryl is a superb communicator! He is a always a pleasure to work with.