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Real Reviews from VERIFIED CUSTOMERS
Gwendolyn Y. VERIFIED CUSTOMER
Service was prompt and as always very professional.
7/7/2024
Barbara G. VERIFIED CUSTOMER
Tomas always makes the extra effort to keep me posted on the progress and any urgent maintenance items that come up during appointment inspection. A good man!
7/7/2024
Vanessa H. VERIFIED CUSTOMER
Darryl was wonderful as usual, thank u for him
7/6/2024
Jackie P. VERIFIED CUSTOMER
Thank you for taking care of me today!
7/6/2024
Tonya U. VERIFIED CUSTOMER
Ms.Julie did an excellent job of taking care of me
7/6/2024
Phyllis D. VERIFIED CUSTOMER
Every vehicle that I have purchased from Lexus in the past had first 4 oil changes free. When services was completed he called to see how I would pay. I mentioned in the past it was free up to. 4, he was kind of rude stating it was only 2 that’s free. I am a NP and was working in ED so I did not have time to check my paperwork to verify what he was saying. It said check your paperwork when you get a chance and we will reimburse you if it says that, but not in a helpful and kind way
7/6/2024
Marvin M. VERIFIED CUSTOMER
Great job. Thank you!
7/5/2024
John H. VERIFIED CUSTOMER
Good communication and pleasant experience.
7/5/2024
Michael W. VERIFIED CUSTOMER
Always understand or needs and always professional we Love Channel Parkway, Lexus for Having a great person like him
7/4/2024
Hope B. VERIFIED CUSTOMER
Tomas Tovar's customer service is excellent. I am very pleased with his service.
7/4/2024
Laurie B. VERIFIED CUSTOMER
The Toyota main computer system went down and I decided after waiting three hours that we could program my second key another day. My NX Hybrid also sat in the rain for hours and apparently got rust on thr brake rotors that made a loud popping grab when i tried to drive off. Also the voice of “Hey Lexus” from factory was rude and condescending to point I wanted it changed but it wouldn’t allow that. We just turned it off and will use Siri.
7/4/2024
Terry J. VERIFIED CUSTOMER
Yes, he was very helpful and very professional and knew what I needed
7/4/2024
Julie M. VERIFIED CUSTOMER
Well satisfied
7/4/2024
Jinda R. VERIFIED CUSTOMER
We aren’t trading this Vehicle because it only has 6,300 miles on it.
7/3/2024
John M. VERIFIED CUSTOMER
Larry was professional and courteous
7/3/2024
Beverly D. VERIFIED CUSTOMER
I was ver impressed with Tomas courtesy and professionalism!!!!
7/3/2024
Dennis B. VERIFIED CUSTOMER
Tomas Tovar is very professional and knowledgeable regarding Lexus products and service. I would recommend his service to all my lexus family and friends.
7/3/2024
Jane B. VERIFIED CUSTOMER
He was great to work with and very professional. Thank you.
7/3/2024
Janina G. VERIFIED CUSTOMER
Thank you
7/3/2024
Donna F. VERIFIED CUSTOMER
Yes all my done on my car but not ready that day like it should have been I had to return the next day to pick up. Daryl , my service person did a terrific job and I got a great car loaner car!
7/3/2024