Tomas is the main reason I have all my car work done at Chatham Parkway Lexus. He is efficient, organized, and very clear with what my car needs. He has always provided the highest quality customer service throughout my many years with Chatham Parkway Lexus.
6/13/2024
Renee H. VERIFIED CUSTOMER
AMY AND THE SERVICE TEAM PROVIDED AN EXCELLENT EXPERIENCE.
6/12/2024
Henry R. VERIFIED CUSTOMER
Excellent service throughout the process. Thanks to everyone in service and also the staff in the waiting lounge area. They are always friendly and this certainly helps while waiting.
6/12/2024
Robert W. VERIFIED CUSTOMER
He was very helpful
6/12/2024
Barbara G. VERIFIED CUSTOMER
Great service and staff
6/12/2024
Peter G. VERIFIED CUSTOMER
Amy was great!
6/12/2024
Kandace M. VERIFIED CUSTOMER
Larry was very helpful and understanding as always! He genuinely just wants to help!
6/12/2024
Mariela S. VERIFIED CUSTOMER
Mr Tovar goes above and beyond customer service protocol to ensure Lexus patrons are completely satisfied and taken care of while vehicles are in service. Ha answered all my questions and even approached management with when I needed to inquire about a possible service extension. Furthermore I am truly impressed by the new model loaner I had over the couple of days my vehicle was in the service department. And in conclusion my wife always compliments the loaner as well. We may have to explore the possibility of acquiring a newer model in the future. That really puts the icing on the cake when my wife states how much she enjoys riding in the complementary loaner vehicle.
6/12/2024
Onia M. VERIFIED CUSTOMER
Amy was great! I do want you to know that my husband replaced my windshield wipers in the past month, yet your team recommended a new pair (red category). I understand many of these things are computer generated but I must admit, this caused me pause. - Thank you
6/12/2024
Julius J. VERIFIED CUSTOMER
Quick, and courteous
6/12/2024
Elizabeth I. VERIFIED CUSTOMER
Larry was fantastic! So grateful for his service!
6/12/2024
Icnt C. VERIFIED CUSTOMER
I will say Chatham parkway collision center big problem
6/12/2024
Kay R. VERIFIED CUSTOMER
Excellent service. Everyone at the dealership was very nice.
6/12/2024
Alexis P. VERIFIED CUSTOMER
Larry is an absolute gem! Awesome customer service.
6/11/2024
Tarnashia M. VERIFIED CUSTOMER
Tomas is the BEST! Very pleasant and always helpful!
6/11/2024
Veronica M. VERIFIED CUSTOMER
Excellent service. Vehicle completed and returned to me as promised. Very pleased.
6/11/2024
Gloria T. VERIFIED CUSTOMER
Thanks Darryl for being so considerate
6/11/2024
Leshia D. VERIFIED CUSTOMER
He answered all my questions and was very helpful.
6/11/2024
Sheri B. VERIFIED CUSTOMER
Tomas is the most caring service agent I have ever connected with. I certainly understand what he does is business, however he pours his personal self into working with his clients. I am comfortable referring my family and friends to Tomas and this Lexus dealership.