I was there for a 10,000 mile service check. I made an appointment a week in advance and no one thought to check and see if it was already done. I showed up and was told it was done but they did NOT reset the maintenance system.
5/10/2024
Julia A. VERIFIED CUSTOMER
Since I’ve started coming to Chatham Pkwy Lexus. I have received cordial greetings from all the Personnel. Tomas has called to inform/follow up with info about my Windshield replacement and brake repair.
5/10/2024
James E. VERIFIED CUSTOMER
Excellent service...with no complaints!
5/9/2024
Dean S. VERIFIED CUSTOMER
Amy always does a great job in taking care of me
5/9/2024
Emily S. VERIFIED CUSTOMER
Darryl was wonderful. He took great care of me and my vehicle. I will definitely be requesting Darryl in the future!
5/9/2024
Deszere W. VERIFIED CUSTOMER
Tomas is ALWAYS a pleasure to work with. He is always friendly and always smiling. Great service!!
5/9/2024
Ola L. VERIFIED CUSTOMER
Communication and timeliness were quite effective. Completely satisfied with car service.
5/9/2024
David Lynn. VERIFIED CUSTOMER
Tomas exceeds expectations….so does Austin….thank you for having incredible, trusting staff to help your clients.
5/9/2024
Eddie T. VERIFIED CUSTOMER
Very satisfied with service provided by Amy Beyer.
5/9/2024
Linda P. VERIFIED CUSTOMER
Darryl was accommodating and courteous. I appreciated his professionalism.
5/8/2024
Guy L. VERIFIED CUSTOMER
I was extremely happy with the level of service that was given. However, I am not happy at all, with the fact that the tires on my car barely lasted a year. That no way affects the level of service I received, he was great. But I’m not happy that I have to look at getting new tires now.
5/8/2024
TRACY S. VERIFIED CUSTOMER
Completely satisfied with Larry and his crew
5/8/2024
Rebecca W. VERIFIED CUSTOMER
Amy is excellent.
5/8/2024
Marianne G. VERIFIED CUSTOMER
Darryl is always so very helpful!!!
5/8/2024
Sarah C. VERIFIED CUSTOMER
Tomas Tovar is always very professional and helpful. He keeps me informed about the process. I highly recommend Tomas. He is a definite asset to Lexus.
5/7/2024
System Garage. VERIFIED CUSTOMER
Everything went great
Thank you!
5/7/2024
Annilyne P. VERIFIED CUSTOMER
Great customer service by everyone! One of the best experiences I’ve ever had!
5/7/2024
Rachelle B. VERIFIED CUSTOMER
Tomas is always courteous and continually give updates on my vehicle.