My experience was with Annie in service. She is awesome!!
11/22/2024
Robert S. VERIFIED CUSTOMER
Great Service Department. Jerri goes above and beyond to serve her customers. Very good to listen and understand your problems. They always wash the exterior of our car which is a nice touch!
11/21/2024
Thomas G. VERIFIED CUSTOMER
Annie was very through and kept me updated. Best service experience I have had there since I bought my Sportage.
11/20/2024
Tim R. VERIFIED CUSTOMER
They were very nice and got me. Worked in and got me out as soon as possible. I was very happy.
11/19/2024
Randy T. VERIFIED CUSTOMER
A big thank you to Annie for getting vehicle in and out as quickly as possible. I am very well pleased with Jerri and his staff for the quality work they did. Keep it up Kia. I will be back to see you again.
11/19/2024
Ann K. VERIFIED CUSTOMER
I was to get in and out quickly. Jerri is very friendly and does her job with professionalism.
11/16/2024
Stephanie D. VERIFIED CUSTOMER
Jerri Clack was so polite, helpful and very professional and good at her job. I was very pleased with the service I received from the service team.
11/15/2024
Michael F. VERIFIED CUSTOMER
Service was good as always, however, i was disappointed at how unprofessional looking the sales staff looked. If I was about to buy a vehicle it would be at a dealership that has professional sales team.
11/13/2024
Thomas R. VERIFIED CUSTOMER
The on-line service request did not work the way it should have. What service deal I signed up for was $181, but service was not required on my vehicle. I discussed several services and cost and it was hard to understand. The service people were nice and trying to be helpful, but I just wasn’t sure what was being performed.
11/13/2024
Melvin G. VERIFIED CUSTOMER
Very Satisfied With The Service..Friend People..
11/12/2024
Sudhir J. VERIFIED CUSTOMER
Prompt and wonderful service by Shelton. Loved it.
11/12/2024
Joanna S. VERIFIED CUSTOMER
They did a great job
11/9/2024
Linda P. VERIFIED CUSTOMER
No complaints...he was a very knowledgeable gentleman..very respectful....
11/8/2024
Jacob T. VERIFIED CUSTOMER
Shelton and the crew did a great job!!?
11/5/2024
Jeffrey F. VERIFIED CUSTOMER
The repair was only supposed to take about 3 hours. It ended up taking 2 days. My time was wasted as I could have been doing some work, instead I was waiting for a call from Kia to pick up the car
11/2/2024
Margaret M. VERIFIED CUSTOMER
Shelton was very nice and helpful.
10/31/2024
Jose E. VERIFIED CUSTOMER
Thanks Kia for making me feel good about owning a Kia for almost 10 years and you still had me under warranty and stood by your word.
Sincerely,
Jose E
10/30/2024
Debra D. VERIFIED CUSTOMER
1.Misrepresentation
2.Failure to properly to fix vehicle
3. Less than 30 days
4. I hope we can resolve this issue before it goes any further
10/30/2024
David N. VERIFIED CUSTOMER
She has been in the service department since I purchased my Sorento in 2011 and has always provided excellent service.