My 2025 CRV had a recall. When I scheduled my appointment I asked for a loaner car. I was assured that I would be given a loaner in order to get to work. When I arrived at my appointment, there was no loaner. I was asked if I wanted to reschedule. I waited over an hour while the recall was checked. I was not happy about waiting.
12/19/2024
Camille H. VERIFIED CUSTOMER
Brian always kept me up to date on the progress. Great job!
12/19/2024
Ronald V. VERIFIED CUSTOMER
Yes, I will complete the survey.
12/19/2024
Linda P. VERIFIED CUSTOMER
Dana is the best! She always gives the best service!! She works with me as to what services I need and why. You’re lucky to have such a dedicated employee!!
12/18/2024
Lorraine P. VERIFIED CUSTOMER
They took good care of me. Glad they were able to fix my car before leaving on trips.
12/18/2024
Timothy B. VERIFIED CUSTOMER
Good job!!!
12/18/2024
Kit O. VERIFIED CUSTOMER
Bozak Honda Service in Michigan City has a professional and friendly service team.
12/18/2024
Kipton W. VERIFIED CUSTOMER
The oil change was done quickly and well. The service department front desk communication and hospitality was excellent as usual.
12/17/2024
Sloan W. VERIFIED CUSTOMER
My experience with Dylan was superb… I would definitely come back to Bosak.
12/17/2024
Larry S. VERIFIED CUSTOMER
Dana is the best!
12/17/2024
Scott B. VERIFIED CUSTOMER
Thank you for the great customer service!
12/17/2024
Judy B. VERIFIED CUSTOMER
Always good service
12/17/2024
Kathi G. VERIFIED CUSTOMER
Excellent customer service! Explained everything I needed to know in a polite, professional manner. Not fake-ish, though.
Very pleased with this encounter!!! ????????????????
12/15/2024
Candace B. VERIFIED CUSTOMER
John is always so responsive and explains everything to me. I appreciate his professional approach.
12/14/2024
Jacalynn C. VERIFIED CUSTOMER
Dylan was helpful and very attentive to making my experience a good one - a loaner ( he warmed up) quick service & keeping in communication as to progress of service details.
12/14/2024
Nancy M. VERIFIED CUSTOMER
Today was a scheduled appointment for a recall. On arrival my car was taken immediately and I was notified when when the work was complete.
The service department gets ??????????.
12/14/2024
Mairlyn C. VERIFIED CUSTOMER
Just picked up last night. Started fine
12/13/2024
Arlene G. VERIFIED CUSTOMER
Dana was wonderful and I am glad the recall issues were resolved.
12/13/2024
Barbara W. VERIFIED CUSTOMER
Five stars! Service was seamless! Such a friendly and professional service manager.
12/13/2024
John B. VERIFIED CUSTOMER
Excellent service starting with Dana showing me how to reset a fault code. From there we discussed the mileage on my car and suggested some items may need to be serviced. During the day she texted me regarding what I might need to have serviced, and scheduled the service. Really appreciated her work. Thanks!