Very quick to help me get my car in for an oil change and then letting me know about a recall and that they’ll take care of it right away . Very friendly
11/6/2024
Dave A. VERIFIED CUSTOMER
Dana was very nice and communicative, everything went smoothly. Great job, Dana!
11/6/2024
Adrian C. VERIFIED CUSTOMER
Dylan was very helpful. He keep
me posted on the status of my 2017 Honda Pilot. He even honor the price he gave me for
my breakpads. He also fixed my rear wiper when I noticed that it was broken after I left the dealership. Keep it up Dylan!
11/6/2024
James C. VERIFIED CUSTOMER
Brian was great, so very helpful and he even arranged a ride for me to pick up my vehicle. But my fear is that something is wrong with my vehicle that we haven’t determined. When I tried to start it the battery was fine but it wouldn’t start. But the mechanic determined it was the battery which he replaced and now it starts good. I fear that I will be traveling somewhere when this occurs again and I will have a big problem.
11/5/2024
Edward K. VERIFIED CUSTOMER
Brian was informative friendly and kind.
11/5/2024
Linda W. VERIFIED CUSTOMER
In and out quickly!
11/5/2024
Michael O. VERIFIED CUSTOMER
Dana was fantastic. Throughly explained the service provided on my car and made for a positive experience
11/5/2024
Charles M. VERIFIED CUSTOMER
Ok thanks
11/3/2024
Katherine P. VERIFIED CUSTOMER
9:00 appointment. Arrived 8:45. Told 1 hour to fix. 10:40 got my car - drove it a few blocks and realized job wasn’t complete. Called Honda said my new mirror had not been calibrated and bring car back. My car was not ready until almost 1:30! Every other person had come and gone - even new ones were completed before mine. Absolutely no one kept me informed, explained what was taking so long. I complained when my car was finally ready. Said technician didn’t realize my mirror had a camera because I had duck taped it to secure it to the car. I will definitely share my experience with Honda. I will never use this service center again nor will I buy a car here. Over 5 hours and completely ignored. My family and I have been loyal Honda customers since the 1970’s. Never again. Just left a senior sitting for 5 hours without any communication or support for what I was told would be a 1 hour job. When I scheduled this, I was told I needn’t make any arrangements for a ride, so I was stuck. I will speak to management Monday as I was told no manager on duty on Saturday.
11/3/2024
Joshua F. VERIFIED CUSTOMER
Very timely and friendly!
11/3/2024
John K. VERIFIED CUSTOMER
Dylan is awesome, very helpful.
11/2/2024
Steven J. VERIFIED CUSTOMER
The best service department I have ever worked with always honest and trustworthy people
11/2/2024
John M. VERIFIED CUSTOMER
Very good employee. Always nice and professional.
11/1/2024
Jacqueline B. VERIFIED CUSTOMER
Service was excellent as always
11/1/2024
Paul M. VERIFIED CUSTOMER
Excellent job, appreciate the flexibility and work in at the last minute!
11/1/2024
Sharon J. VERIFIED CUSTOMER
Dana is always very friendly, helpful and knowledgeable ! She takes the time to explain what needs to be done and why !!! She is an asset to your company !!!
10/31/2024
Jeffrey W. VERIFIED CUSTOMER
Dana was very helpful and continuously kept me up to date on the status of the repairs. I will definitely be going back to Bosak Honda for any future repairs or maintenance.