I love their honesty about my concerns with my vehicle. They are also very helpful friendly and supportive!
10/9/2024
Gregory G. VERIFIED CUSTOMER
Always great service. It is why I buy from your dealership
10/8/2024
Emily V. VERIFIED CUSTOMER
Nikkie was really helpful and supportive—I’m really grateful for her excellent customer service.
10/7/2024
Tereasa P. VERIFIED CUSTOMER
I always get great service from a very professional staff.
10/6/2024
Mary C. VERIFIED CUSTOMER
Nikkie was very personal yet professional and helpful. She kept me updated on my car which very helpful.
Everyone that I talked with was very pleasant snd helpful.
10/6/2024
Rachael M. VERIFIED CUSTOMER
She was great! Very courteous.
10/6/2024
David K. VERIFIED CUSTOMER
Like always, and service is great very happy
10/5/2024
Joyce T. VERIFIED CUSTOMER
Everything went well
10/5/2024
Jagdeep C. VERIFIED CUSTOMER
Excellent service
10/5/2024
David H. VERIFIED CUSTOMER
Nikki was very helpful.
10/4/2024
Saroj P. VERIFIED CUSTOMER
Every time I get service my vehicle at Bosak your oil change price goes skyrocket you guys should put them prices on the board behind the your service center I’m not coming at your place anymore and not buying any vehicles from Bosak dealers either. And whenever you call to them get appointments good luck if any one answers the phones for few days unless you personally go there and make the appointment. I was going for service my vehicle there since 2002 but not any other really bad experience and service and price are skyrocketing
10/4/2024
Sharon M. VERIFIED CUSTOMER
Upon purchasing my new Rav4 the service department needed to remove my old plate. They demolished the plate frame breaking it in half. I specifically told Mark Romarez I wanted it back because it was something I purchased in Maui. I wanted compensation. Mark agreed to give me $20. For the loss, now he has backed out of his word. I am very upset that I am getting jerked
around!Sad you like treating senior people this way.
10/3/2024
Debra Z. VERIFIED CUSTOMER
You were all amazing. Thank you!
10/3/2024
Robert S. VERIFIED CUSTOMER
I still don't agree the broken part was due to any type of abuse. It must have been installed improperly or a bad part. I had a similar part on a 17 Highlander and had no problems with it at all. And to be so narrow on a trim piece on a $70,000 truck is petty on the part of Toyota. But the work by the service writers is great.
10/3/2024
Mildred P. VERIFIED CUSTOMER
Just awesome service and personal!!!
10/1/2024
Phillip L. VERIFIED CUSTOMER
The problem was not fixed. The engine still shudders and runs rough with slow acceleration.
10/1/2024
Yvonne S. VERIFIED CUSTOMER
Everything was great!!
10/1/2024
Dewart Lake. VERIFIED CUSTOMER
Disappointed that the USED car I purchased for 30k was not detailed when I recieved it.
My agent did an excellent job of working with me on the purchase. But upper managements who had recieved my information prior to my arrival did not have my paperwork ready and I waited over 2 hours while they delayed the sale and during that time my car was run through a wash with NO DETAIL. Dirt found in mats and no finish put on the interior. No tire spray either! Some water marks in the paint! When I suggested that it was unacceptable and I wanted them to allow the price of a detail because I could not wait any more time while they ordered another cleaning / detail. The general manager denied my request.
I found upper management and the general manager unprofessional and unconcerned about providing full satisfaction on my purchase of their car. I feel they only wanted the car I purchased off the lot and my happiness as a customer did not matter as I drove off the lot! Wonder if it would have made a difference if I would want to purchase- a new car?? Very disappointed in the upper management care of me as a customer!
9/30/2024
Richard M. VERIFIED CUSTOMER
Your the best !
Thanks for everything
Rick
9/30/2024
Darrell C. VERIFIED CUSTOMER
Service to the car was fine. But it seem that they had overbooked a bit too much for the day. It took almost 2 hours for them to change the oil and do a tire rotation. They did say they were shorthanded.