Bosak Toyota Auto Repair Service

Thanks

Thank you!!

Nikkie is and always has been very helpful and patient. She is very knowledgeable and customer friendly.

Great service every time!

As usual Nickie was great!

Nikkie was welcoming and got things going right away. She checked the vin number to make sure everything suggested was done.

She was professional articulate kept me informed

Brad was very helpful and also explained some issues they were having with their high-pressure oil injector gun thing.

I can be neurotic, and Nikki does a wonderful job dealing with me. Thank you Nikki!

Excellent service and customer service. Brad made sure that I was aware of all services to my car.

Service exceptional

Bringing me my vehicle after the repair was outstanding service. I'm just a short distance away but it was still outstanding.

Nikkie is very pleasant and friendly. She made me feel very comfortable about the service been done on my Tacoma. (Factory recall)

Shewas great

Great service will return in the future.

A very helpful and accommodating young man. I appreciate all the help and patience he showed to me as a customer. A 5 star employee.

Nikki has always helped me out every time I’ve come to Bosak. I’m really grateful for all the information and assistance. Every time I’ve made an appointment it’s be quick and accurate. All of my questions get answered in on instance. I could go on. Basically, I have nothing to complain about. I always get great service and I appreciate that.

Thanks

Nikkie Coffman was incredibly rude. I did not get one straight answer for my questions. In the morning she sounded annoyed but I ignored. I was told I will get an estimate within an hour but no one got back to me for 5 hours. I understand you guys are understaffed so I just went back to check if the estimate was ready.I asked her if the estimate includes fixing scratches also, her response was "we are not a body shop". Then I decided to get it fixed somewhere else because of way I was treated. She told me I will have to make a payment for the estimate which no one told me about. She said you signed papers and you have to pay. I was so confused and I tried to get more info and Nikkie just walked away and muffled someone with check you out. When the manager came she said "this gentleman here does not want to pay" how rude. I bought a $60000 car and this is how I was treated for $200. I was just trying to understand when and what I signed. I went there twice with a 6 weeks old baby and this behavior was completely unacceptable. I will never go back this service center again. I do want to mention that her manager was polite and more understanding and when I decided to pay he told me I dont have to but this whole experience was so bad

Everyone was very pleasant and polite!