When I get ready to purchase a new vehicle ???? , I try the service department with my old vehicle first , to see how the car dealership Handels
it .
The communication is not so good .
Phone no answer , mailbox full ………….
Otherwise , the car is running good .
12/19/2024
Joseph S. VERIFIED CUSTOMER
Great service department. Nikki is always very informative and helpful regarding my vehicle maintenance.
12/19/2024
Jeffrey P. VERIFIED CUSTOMER
Joe was very professional. He got us in out in no time.
12/19/2024
Vicki M. VERIFIED CUSTOMER
Awesome experience
12/18/2024
Elaine C. VERIFIED CUSTOMER
I’m tired of getting requests for “how was my service experience.” My experience was positive. Kara was professional and was pleasant and helpful.
12/18/2024
Thomas R. VERIFIED CUSTOMER
Thanks for giving my car an inspection. It’s been super reliable! And I have been very diligent about service and have driven it carefully! But I know it’s getting older and having a Toyota trained mechanic inspect it really gives me confidence that it will not leave me on the side of the road or worse! Lakeshore and recently Bosak burns harbor, has always given me excellent service since I bought the car new in 2009! Looking forward to many more years of excellent service at Bosak! Toyota’s hybrid cars are amazing!!!
12/18/2024
Barry C. VERIFIED CUSTOMER
Excellent
12/18/2024
Amber D. VERIFIED CUSTOMER
Toyota service center has been great. I however know them wayyy too well. My vehicle has been in repeatedly in for chronic technical problems. To the point of replacing the entire head of the vehicle technology systems and I’m still having problems. At this point I consider the Toyota brand unreliable and would not purchase another. When I do decide to replace my vehicle it will be with another manufacturer
12/18/2024
Otha F. VERIFIED CUSTOMER
A good job was done.
12/18/2024
Rona E. VERIFIED CUSTOMER
Good service!!????
12/17/2024
Socorro G. VERIFIED CUSTOMER
When imade my aapt the lady accepted my 24.99 coupon. When i csme to pick up it was full price. I w9uld not of had the work done had she told me.
12/15/2024
Lynn A. VERIFIED CUSTOMER
Always satisfied with the service
12/14/2024
Ann O. VERIFIED CUSTOMER
Nikki is so personable and professional! I love when she is the one who is my service advisor. She is excellent!
12/14/2024
Scott F. VERIFIED CUSTOMER
Between the driver and your service head (red head fellow) i will never bring a vehicle to Bosak again. Nicole was a sweetheart.
12/13/2024
Marlene C. VERIFIED CUSTOMER
No problems. Courteous and efficient.
12/12/2024
Denys B. VERIFIED CUSTOMER
I recently bought a car at this dealership, and while the car itself is great, there was one big issue. I paid for the car in cash, but the manager still made me fill out a form that asked for my Social Security Number (SSN). A few days later, I noticed my credit score dropped because the dealership did a hard inquiry on my credit.
I don’t understand why they did this since I wasn't financing or leasing the car. It seriously affected my credit score for no reason. If you're planning to buy here, be careful and ask why they need your SSN, especially if you're paying cash. This experience was disappointing, and I hope they change their approach.
I called Bosak Toyota's phone number last week and left my details, but no one ever got back to me.
12/11/2024
Judy D. VERIFIED CUSTOMER
I love my Toyota vehicles. Thank you for the Service.
12/11/2024
Hitendrakumar P. VERIFIED CUSTOMER
Thanks
12/11/2024
Michael P. VERIFIED CUSTOMER
Great customer service and communication.
12/11/2024
Mary K. VERIFIED CUSTOMER
They took care of me so I was in and out to enjoy the rest of my day.