CardinaleWay Hyundai Glendora Auto Repair Service

Allson is very professional and kind. I have interactive with Allson three times in the last 2 months. She is great.

Allison was very helpful, polite, and knowledgeable and I think her for her helpful

The service was great and Allyson was very friendly and professional. A+

Always a pleasant experience at your dealership

There was a bit of inconsistency in finding a definite answer if my car was ready, however the service was good.

After waiting 4 hours for my service to be completed (they knew I was waiting and marked my sheet to indicate as much), I noticed upon pick up that they didn’t check any fluid levels because my washer fluid for my windshield wipers was still low. My car and the app both alerted to me that this was the case. Unfortunately I didn’t have the time to wait for them to fix that as I had to pick up my kids (it was after 5 by the time I left for a 1:00pm appointment). I also wasn’t told my car was finished, I walked over from Starbucks and was informed it had just been finished 5 minutes prior. This is my second time not having a great experience as at my last visit, they were supposed to order a part to fix my automatic windshield wipers and said it would be in stock in 2-3 days. I never received a call to have the piece replaced and of course by my next appointment (which is this appointment), it was gone and I will have to go back for it & wait for another phone call. Further at my appointment before this one, I had been complaining about the Apple CarPlay not working properly. The serviceman at the time indicated it was because I was using “gas station cords.” I wasn’t and had tried different cords including Apples to no avail - it kept disconnecting. Low and behold, online there is a lot of commentary regarding this being a common issue and that it requires a manual fix meaning going inside and fixing some wiring. I made this complaint at my first two visits & figured I will go to another Hyundai dealership to have it fixed once they replaced the windshield part. I also want to mention, I had to point out to the guy checking me in at this visit that my service was still covered by warranty and should be free as he noted I would owe $103 for the service. When he went back and checked, he agreed it was free and the next one would be also. Had I not known better, I would have given away $103 for no reason at all.

Allyson was great, she had a very bright personality and explained everything thoroughly.

You could not take care of my needs!

He was great, kept me updated thru the whole process.

Rene was wonderful. I am happy with my service! The car runs great.

Josh was very thorough. Very good customer service. He kept me informed of entire process. Thank you

Thank you

Rene was very pleasant and the experience very good. He explained everything and was right on the time he told me the car would be ready. Even the other personnel helping other customers acknowledged me.

Great service. My only complaint is the wait time.

Joshua provided great customer service. He was attentive to what I needed and recommended me ways to keep my vehicle going. Service was done within a reasonable time. Bathrooms and waiting area was clean.

Very good job and excellent service

The appointment to replace a part in my car was confirmed and the part was not confirmed to be in stock. It had been sent back to the factory. I spent 2 hours driving to this location instead of one that’s closer because of the amazing experience I had preciously. Was not happy that my morning was wasted today because the part was not confirmed to be in stock.

Fast, friendly and thorough

Allyson got me to the next step to resolve the issue. Very professional. She even went above and beyond and got our car washed. Excellent service!

Rene was very professional and friendly. Also saw the salesman oscar he to very professional and friendly. I bought a couple of thing and Alex was the one who rung up the the sale, he to very professional and friendly. Nothing but good thing to say about your team.