Everything went well. Please let me know when my part arrives.
7/25/2024
Teri E. VERIFIED CUSTOMER
You were, prompt, easy, and gave us a clean car back. I have owned about 8 cars in my lifetime. Your team was the most efficient and easiest. I appreciate how we have been treated since the day we walked into your dealership. Thank you.
7/25/2024
Richard V. VERIFIED CUSTOMER
Always great service! Kind and friendly people ????????
7/25/2024
James B. VERIFIED CUSTOMER
Fantastic service!
7/25/2024
Patricia S. VERIFIED CUSTOMER
Christian was kind and professional. He went above and beyond to make my service experience comfortable. He double checked my vehicle displays to make sure they were set properly.7
7/25/2024
Sandra D. VERIFIED CUSTOMER
our initial service was great, but once we approved the work, we weren't being updated about the car. We would have to call and wait sometimes 20 minutes on hold only to be told it wasn't ready and we'll be called back at a certain time and then no call back. We were told by Cristian we'd get the car back on Saturday but when the day was almost over with no word, we called and were told no it's not ready but they'll call first thing Monday morning. Cristian wasn't even working on Monday, so of course no call back. We called Monday afternoon really upset and waited a total of 30 minutes. Spoke to Isaiah and there was still no update on when the car would be ready. We stayed on hold to speak to the manager. Ended up waiting so long we gave up and agreed to wait for a callback. The manager was extremely helpful and clear and apologized. We appreciated that.
7/24/2024
Barry K. VERIFIED CUSTOMER
My passengers headlight has been out for a couple of days and I forgot to mention it. They marked my headlights as being good. Which makes me wonder what else they missed and if they were accurate on the things that they marked as needing attention.
7/24/2024
Bruce N. VERIFIED CUSTOMER
Allyson, you’re the greatest. The estimated wait time was right on. The waiting room was perfect and very comfortable.
7/24/2024
Steven H. VERIFIED CUSTOMER
Wonderful facility. Everything went great.
7/24/2024
Luisa E. VERIFIED CUSTOMER
He was very professional and listened to my concerns.
7/23/2024
Florentine S. VERIFIED CUSTOMER
Everyone was very helpful nice and gracious..
Thank You
7/23/2024
Neda B. VERIFIED CUSTOMER
Your new facility is beautiful. Your personnel was awesome. There was a variety of beverages, hot and cold. The staff was very attentive giving me service with a genuine smile. I felt very special and will tell everyone I know that Cardinal is the way to go for service.
I’m not use to so much attention, I really felt special. Keep up the excellent customer service!
Neda B
7/23/2024
Kevin G. VERIFIED CUSTOMER
Extremely efficient and easy experience.
7/22/2024
Teresa Bierbaum. VERIFIED CUSTOMER
thank you for the car wash after my oil change!
7/21/2024
Lelia R. VERIFIED CUSTOMER
Good service
7/21/2024
Kendra P. VERIFIED CUSTOMER
Isaiah Douglas was awesome and deserves a raise and/or promotion for going above and beyond for making my car service experience enjoyable!
7/21/2024
Maria Elizabeth. VERIFIED CUSTOMER
Thank you Isaac for taking care of my Santa Fe today…????
7/21/2024
Gabriel N. VERIFIED CUSTOMER
Never received a call with repair quote. When I called I got attitude from the female with them stating "didn't u get a txt" Also returning to shop because back trunk door was returned damaged.