Asked them to check a rattle noise in the dashboard, still there
6/16/2024
Rebecca K. VERIFIED CUSTOMER
I consider Isaiah to be my go-to guy at your location. He is attentive and helpful, answers questions capably and patiently, and shares information needed to understand what and why a procedure is being done.
6/16/2024
Ross I. VERIFIED CUSTOMER
My appointment time was 11:00 - I had arrived early - but the service guy kindly took me in - no problem there with Isaiah ! - the problem I had was that it took over 2 hours for a 12 point inspection , and oil change ? And the car wash they gave was unacceptable - it looked ok at first but when I parked it in the sun - there were huge smudges all over the car ? I don’t know who washed your cars but they really need a lesson - I was so shicked of what poor job they did on my car - So 1-10 stars - I would give you guys a 4 star review - so disappointing as you guys are the closer Hyundai dealer near me - Regards,Ross
6/16/2024
Kenneth S. VERIFIED CUSTOMER
Allyson was very helpful and knowledgeable.
6/16/2024
Gregory M. VERIFIED CUSTOMER
Very professional and extremely courteous service. Thank you.
6/16/2024
Maria M. VERIFIED CUSTOMER
Salvador is a great person ,he take time to answer all the questions I made
He’s very good worker very helpful person
I’m so glad you have employees like him
6/16/2024
Fady D. VERIFIED CUSTOMER
I had a very pleasant experience Allyson was very helpful and knowledgeable Very happy to have her as my advisor
6/15/2024
Maria M. VERIFIED CUSTOMER
Salvador is a Great person n good employee he helped me with all my answers I have I’m so happy u guys have a employees like him
6/15/2024
Richard V. VERIFIED CUSTOMER
Everything about your service was excellent but one very important feature. Your prices are far too high!! And to soften the blow, you offer three options, so that when the customer chooses the cheapest option with a couple of even it’s task list removed, the customer is supposed to relax and feel relieved that the price wasn’t so bad after all. Well, this practice is transparent and highlights how severely overpriced all of the options are! One thousand dollars for a 30,000 mile servicing is about twice as much as it should be. You should be ashamed of yourselves! Extorting your customers is not good business. The next time I buy a car, it won’t be a Hyundai, and between now and then whenever anybody asks my opinion of Hyundai, I will vigorously urge them to look elsewhere. You guys need to reevaluate your business model.
6/15/2024
Jessica M. VERIFIED CUSTOMER
Excellent customer service from Allyson!
6/15/2024
Guilen L. VERIFIED CUSTOMER
The technician made a great job.
6/15/2024
Juan A. VERIFIED CUSTOMER
Great job
6/15/2024
Daniel H. VERIFIED CUSTOMER
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6/15/2024
Catherine G. VERIFIED CUSTOMER
I will be happy to fill out the survey. Thanks
6/15/2024
Bob M. VERIFIED CUSTOMER
Isaiah did a great job of maintaining a positive and cheerful demeanor even though for a period of time, he was managing quite a backlog of customers. Great customer service and care.
6/15/2024
Susan C. VERIFIED CUSTOMER
Thank you, it's always a pleasure to work with Allison.She is such a nice person
6/15/2024
Garrett F. VERIFIED CUSTOMER
Allyson was great and so are all of the advisors I have worked with at this location.
6/14/2024
Sherylann C. VERIFIED CUSTOMER
Your service was 100% the new accommodations are so beautiful. Coffee and donuts added that extra special touch thank you so much.
6/14/2024
Jay B. VERIFIED CUSTOMER
Thank you for completing my vehicle earlier than expected!
6/13/2024
Tyrone F. VERIFIED CUSTOMER
Isaiah is very personable and helpful. He did a great job explaining what my service options were and answered all my questions.