I was very happy with my visit to your service department. Everyone was so friendly and helpful. I will definitely be back.
4/26/2024
Lawrence L. VERIFIED CUSTOMER
Allyson and the whole team was great. Everyone on the team was saying good morning and asking me if I needed anything. I appreciated the kindness,especially with Allyson helping me right away getting my car set up for service. I appreciate her just being NICE.
4/25/2024
Tony L. VERIFIED CUSTOMER
Allyson was great my service lady was very nice and helpful
I will be back thank you Allyson
4/25/2024
Carol B. VERIFIED CUSTOMER
The customer service was excellent and I was confident that the team would determine what the underlying problem was and they succeeded.
4/25/2024
Minerva M. VERIFIED CUSTOMER
Thank you for explaining things to me... thanks for your help...see you in 1,000 miles
4/25/2024
Eileen R. VERIFIED CUSTOMER
The service was good but I had an 11:45 appt and did not get finished until 2:45. I who’s they would have told me it would take so long.
4/25/2024
Henry C. VERIFIED CUSTOMER
I thought the wait time for an oil change was too long
4/25/2024
Erik L. VERIFIED CUSTOMER
Allyson was amazing and made the Hyundai experience that much better.
4/25/2024
Karen S. VERIFIED CUSTOMER
It took too long. I made the appointment, expecting to be there an hour to 1-1/2hours. Instead it took about
3-hours.
4/24/2024
Stephen B. VERIFIED CUSTOMER
Dear service manager,
I wanted to extend my sincere thanks for the exceptional service I received during my recent visit. From the warm welcome by Allyson to the meticulous care of my car, every aspect exceeded my expectations. Allyson’s professionalism and efficiency are truly commendable. Thank you for your dedication to excellence.
Best regards,
Stephen B
4/24/2024
Tina M. VERIFIED CUSTOMER
Excellent work
4/24/2024
Keith S. VERIFIED CUSTOMER
During two of my visits to your service department, my tire pressures were set incorrectly. But the original under-inflation (30psi vs spec pressure of 34psi) and the recent over-inflation (39psi vs spec pressure of 34psi) is not the problem. It is the symptom. The problem is that you have either one or more bad pressure gauges or one or more incompetent techs in your service department. I pointed this out to Hunter Cox after the first occurrence and to Salvador Rivera after the second occurrence. Neither one of them gave me any reason to suspect that the root cause would be investigated, identified, and corrected (although Sal did take my car back to the service bay to get the pressures set properly). At this point, since your technicians do not appear to be capable of a simple task (setting tire pressures), it's impossible for me to have any confidence that they can correctly perform more demanding tasks. So I have no plans to return to your service department. I should point out that I sent an email to Hunter Cox describing my dissatisfaction, and have not received the courtesy of a reply. Very disappointing all around.
4/24/2024
Sinnamonn M. VERIFIED CUSTOMER
Salvador was the only person who greeted me upon entering the service building. Courteous and professional the entire experience.
4/23/2024
Armando V. VERIFIED CUSTOMER
On three different occasions I tried to contact Salvador to ask him questions no response. Because of the high estimate of repairs on my vehicle my insurance did not cover consequently I’m forced to take and have my repairs done somewhere else.
4/23/2024
Carol P. VERIFIED CUSTOMER
Very expedient and courteous.
4/23/2024
Janette D. VERIFIED CUSTOMER
The staff was very kind and the service was great.
4/23/2024
Nourma K. VERIFIED CUSTOMER
allyson was really nice and helpful!
4/22/2024
Brian V. VERIFIED CUSTOMER
the work was done. the staff was nice, but am still getting the same DTC code on the vehicle. not sure why still get DTC codes we ithin 24 hours after using car, when they said that code was fixed and shouldn't come back again. but yet within 48 hours the same DTC code keeps coming back. very frustrating!! this is the 3-4 time seeing this code come up and not fixed.
4/22/2024
Priscilla S. VERIFIED CUSTOMER
Aaron is very professional and courteous.
4/21/2024
Herlinda M. VERIFIED CUSTOMER
Had to wait 3 hrs just to get my front headlight fixed and i had an appointment. Wash changed ove $100 when i was quoted $50-65 the week before. Yes, i was given a discount but having to wait 3 hrs when i was told it would only be 30min…. No was not satisfied with the service. The advisor was apologetic but still i had to wait 3 hrs .