Service was great ! Isaiah was helpful and great thanks
4/21/2024
Brandon F. VERIFIED CUSTOMER
Professional, relaxed, patient and understanding
4/20/2024
Karin P. VERIFIED CUSTOMER
Looks really nice and shiny and runs great so far everything is good. Would’ve been nice if you could’ve cleaned out the floor in front of the driver, but that’s OK. I met a good friend and that makes it even better.
4/20/2024
Nicholas M. VERIFIED CUSTOMER
She kept me up to date on what was happening with the extra part I needed which was very helpful.
4/20/2024
Jose C. VERIFIED CUSTOMER
Thank you, Isaiah, for your professional and courteous service.
4/20/2024
Gong C. VERIFIED CUSTOMER
I am still within the warranty period for my car. During a routine multi-point inspection, a faulty component was found that needed replacement. Since they needed to order the part, I was asked to go home and wait. Days went by without any updates or communication from them. After eleven excruciating days, I called them, only to be told that I need to bring my car back in for them to take new pictures and confirm the fault before they can order the replacement part and proceed with the repair.
I am utterly outraged by their lack of communication and consideration. How could they leave me hanging for so long without any updates? And now, I have to make an additional trip to the service center just because they failed to properly document the issue the first time? This is completely unacceptable service. I am fuming with anger and frustration over their ineptitude and disregard for my time and convenience. What an absolutely maddening experience this has been! I demand a resolution and better treatment moving forward.
4/19/2024
Cuong T. VERIFIED CUSTOMER
Excellent customer service
4/19/2024
Katrina T. VERIFIED CUSTOMER
Aaron in service is an asset to your company. You do need to work on the horrible smell in the service dept tho
4/19/2024
Jody G. VERIFIED CUSTOMER
Allyson was welcoming and kept me informed. Great customer service! I will happily trust my Venue to Cardinale Hyundai.
4/19/2024
Daniel C. VERIFIED CUSTOMER
Great service
4/19/2024
Saed A. VERIFIED CUSTOMER
Good service, clean shop, reasonable cost.
4/18/2024
Aleksei P. VERIFIED CUSTOMER
Everything went well. I am completely satisfied
4/18/2024
Candise Marie. VERIFIED CUSTOMER
My 2024 Kona was in for recall issues. It was my first experience with the service department . Ally was great! She gave me frequent updates on my car she went above and beyond was also very thoughtful switching me from a sedan to an SUV loaner, which my joints really appreciated!
4/17/2024
Sally M. VERIFIED CUSTOMER
I love the new upgrade of the building.
My service assistant was polite, friendly & helpful.
4/17/2024
Esperanza M. VERIFIED CUSTOMER
Yes thank you Isaiah Douglas for ur very good care u took care of me right away and got my car back as u said nice and clean and runs great thank you again
4/17/2024
Brenda S. VERIFIED CUSTOMER
Oil change was quick. Waiting area was nice. Allison was friendly and knowledgeable.
4/17/2024
Pamela I. VERIFIED CUSTOMER
Allyson Marino was very professional and knowledgeable of my needs issues of my vehicle. A job well done to Allyson
4/16/2024
Cynthia R. VERIFIED CUSTOMER
I am completely satisfied with my service and the customer service of Isaiah my only complaint is the amount of time it took to complete my service I wait two hours with an appointment which seems to long for an oil change I’ve gone to other dealerships and waited around an hour