Customer waiting area: The new space is great!
My issue was with the choice of media run on the right side screen. Someone put on a violent, explicit cable movie with offensive language. There were two small children in the area, the movie so inappropriate.
3/30/2024
Jose G. VERIFIED CUSTOMER
Seems like there is miscommunication with staff
3/30/2024
Steve U. VERIFIED CUSTOMER
Isaiah is a great employee.
Communicates well and is knowledgeable.
Consider him for management.
3/30/2024
Theresa D. VERIFIED CUSTOMER
Isaiah was very helpful to take care of my car car for the recall and issue with the back seat cover. Nice waiting room and showroom.
3/30/2024
Richard S. VERIFIED CUSTOMER
I arrived at8:00am for my 8:15am appointment. There was a car in the outside lane and I lined up behind him. The guy that takes the cas back directed him to go back around and so I followed and went to the inside lane and had about 7-8 cars in front of me. Cars continued to arrive and lined up in the outside lane. When a service writer finally came out that took several cars, at least five that arrived after me, before I finally was helped. It was 43 minutes after I arrived until I was helped. I think you could schedule better so that all the cars don't arrive at basically the same time. Also, the prices charged are ridiculous for what is done. Checking tire pressure and adding air if low, topping off washer fluid and other vthings that can be done by the customer and take a couple minutes of a tech's time.
3/30/2024
Sandra M. VERIFIED CUSTOMER
Thank you for FANTASTIC SERVICE
Great coffee & donuts
Also took the piece from Auto Zone
Manual labor 0
Thank you
3/30/2024
Amy R. VERIFIED CUSTOMER
Salvador was great! He kept me updated the entire time he had my car and it was ready within the window he quoted!
3/30/2024
Roger Z. VERIFIED CUSTOMER
Good job
3/30/2024
Jaemin J. VERIFIED CUSTOMER
He is gentle and kind always. Today is my second time work with him.
3/29/2024
Erica G. VERIFIED CUSTOMER
Thank you for your being a great advisor and being helpful
3/29/2024
Judith L. VERIFIED CUSTOMER
Thank you
3/29/2024
Allyson M. VERIFIED CUSTOMER
I love it here
3/29/2024
David Rodriguez. VERIFIED CUSTOMER
Isaiah Douglas went above and beyond in helping me with my car issue. My car problems were resolved to the point I was stressed free thanks to Isaiah during the entire car maintenance and repair process. I'm extremely satisfied but the dealership and Isaiah as service agent. I'd give Isaiah right now 100 stars out of 10 from me. With Isaiah everything was straight forward, transparent and no going around corners, excellent service and excellent customer service thanks to Isaiah Douglas.
3/29/2024
Ben S. VERIFIED CUSTOMER
Very profressional. By far the best from other hyundai dealership.
3/28/2024
Jared V. VERIFIED CUSTOMER
Allyson was extremely professional and personable. She had very strong communication and explained everything very clearly for me to make the most informed decisions. I appreciated her work ethic and and would highly recommend her to others. Be sure to give her a raise!
3/28/2024
Roopa G. VERIFIED CUSTOMER
Isaiah was very good and efficient informative. He was quick and responsive
3/28/2024
Rosemarie O. VERIFIED CUSTOMER
Was very satisfied with the service. Allyson was very friendly and helpful.
3/27/2024
Kenneth B. VERIFIED CUSTOMER
I appreciate the friendliness of the service techs. Also, sometimes it’s hard to determine what repairs and maintenance are more necessary that others.
3/27/2024
Kyle F. VERIFIED CUSTOMER
I felt very well taken care of. This experience has helped me feel especially confident in my choice to have you taking care of my vehicle.