John kept me well informed on the status of the job and inspected the work to insure it was to a high standard.
2/9/2025
Henry J. VERIFIED CUSTOMER
I'm not satisfied with the time we have to wait for service. I went for just an oil change and waited three hours—that's ridiculous. How long does it take to change the oil and oil filter?
Every time I go for an oil change, I'm told the same thing: we're short on staff, and waiting time is from 1 hour 30 minutes to 2 hours, but it always ends up being at least three hours. I don't know if you're doing this on purpose so we don't take our cars to the dealer for service anymore, but if you're always short on staff, you need to hire more mechanics. However, Jasmine **** (327) is a 10/10—lovely, friendly, excellent attitude, and very informative.
2/9/2025
Levita H. VERIFIED CUSTOMER
The wait time was a bit long.
2/9/2025
Liza B. VERIFIED CUSTOMER
Excellent service. Specially to parts department.
2/9/2025
Kevin T. VERIFIED CUSTOMER
Great customer service happy I came to your location. Will come back again.
2/9/2025
Sonya O. VERIFIED CUSTOMER
Cristian was wonderful! Great communication and clarity on the process and on what I was to expect from my visit. Did frequent check-ups to keep me informed on the status of my car.
2/8/2025
Maria B. VERIFIED CUSTOMER
Awesome a true professional an asset to your dealership.
2/8/2025
Gail C. VERIFIED CUSTOMER
So far everything is working fine!
2/8/2025
Craig W. VERIFIED CUSTOMER
Thank you for your friendly and excellent work.
2/8/2025
Mcneill R. VERIFIED CUSTOMER
There is a humming coming from my AC that wasn’t there before I dropped off the machine. I am confident that you can take care of it. I am pleased with the recall work and communication for the most part
2/8/2025
Maria R. VERIFIED CUSTOMER
Good service Mr. Gutierrez was very helpful with the service on my car. And very friendly. thank you!
2/7/2025
Christine S. VERIFIED CUSTOMER
Always very helpful, definitely worth coming to this dealership!
2/7/2025
Kenneth S. VERIFIED CUSTOMER
Service was fast. Company kept me up dated. One thing I did not like that I was charged to use my credit card, if i had known I would have given my grand son a check..I do know that all companis are doing that ..but
2/7/2025
Kent D. VERIFIED CUSTOMER
A competent team at CardinaleWay in Glendora. All current and future maintenance options were explained in detail.
2/7/2025
Jesus S. VERIFIED CUSTOMER
Thank you
2/7/2025
Steve U. VERIFIED CUSTOMER
Ms. **** was excellent.
2/6/2025
Jesse R. VERIFIED CUSTOMER
Rene was very helpful and gave me some great insights as well. Appreciate him and had a great experience.
2/6/2025
Mark H. VERIFIED CUSTOMER
Thanks
2/6/2025
Paul J. VERIFIED CUSTOMER
Thank you SO much for an excellent experience with my service!
I had been very tired from my hospital work so I decided just to stay at Cardinale Hyundai in the waiting room.
It was very comfortable and snacks and refreshments {refrigerated :) }.
My service representative was extremely courteous and kept me up to speed on the progress of my car. It was done in a timely manner and my filthy car was returned clean.
Thank you Hyundai personnel!
2/5/2025
Olivia T. VERIFIED CUSTOMER
Very pleasant experience. He did explain the time it would take, which let me plan the day for myself.