The service went great all the recalls were addressed and taken care of
11/3/2024
Jose Lester. VERIFIED CUSTOMER
Horrible no communcation or wrong information when i did get to speak to someone.
11/3/2024
Jacob L. VERIFIED CUSTOMER
Samuel was very helpful/knowledgeable and had a great friendly attitude.
11/2/2024
Dustin T. VERIFIED CUSTOMER
Everything was great!
11/1/2024
Edith V. VERIFIED CUSTOMER
Took my truck in April for an issue with my stereo, auto ignition start and the worker never did the claim with my warranty. Now my warranty has expired and can’t get those things fixed. I called and left a number of messages for Ben the worker, Michael the ship supervisor, and I also sent a message via your website. All of these went unanswered and now there’s no warranty to cover these issues. Shame you on you!! The only person who helped me, albeit to late to do anything with warranty, was Paul Young!!
11/1/2024
Stacy M. VERIFIED CUSTOMER
I have the Platinum Maintance Plan which does’nt show up when I bring my car in for maintenance therefor I am quoted Upwards $1,200+ each time and have to argue about having the plan and then what is and isn’t covered.
My tires are NEVER properly inflated when I pick the car up. It is really terrible service. Everything after selling the maintenance plan!
10/31/2024
Donica S. VERIFIED CUSTOMER
I was charged 2 diagnostic fees instead of one
10/31/2024
Brandon P. VERIFIED CUSTOMER
I felt ripped off. 200$ for a diagnostic when I have a service contract and bought the vehicle from you. And it was just a spent 12v battery. I could have gone to AutoZone and gotten a free assessment and bought the battery for half the price you quoted. And you wouldn't have counted the diagnostic toward the price. Literally 700$ quoted for a battery change. I should have called AAA and had it done in my parking lot for 200$. Also waited 4 hours for it... For plugging in the diagnostic computer? 0 stars, will be reviewing on Google and yelp. Oh - and an HOUR after the diagnosis to "out the car back together". Scam.
10/31/2024
Leora J. VERIFIED CUSTOMER
Thanks Ben!
10/30/2024
Ricardo M. VERIFIED CUSTOMER
They didn't change all recall parts, I gave go back yet again. 45 to 50 minute drive for me every time, not ti mention the diesel I waste
10/30/2024
Robert E. VERIFIED CUSTOMER
Keith Butler was very professional and a nice person to work with! He is definitely an asset to your company, so treat him well. Thanks
10/30/2024
Ot K. VERIFIED CUSTOMER
Thanks for the service.
10/29/2024
Roberto P. VERIFIED CUSTOMER
Great staff members and service
10/29/2024
Kathryn J. VERIFIED CUSTOMER
Paul was great and my service was done in record time….
There weren’t enough people working to check everyone in quickly but I’m told that Mondays are light on staff….
10/29/2024
Patricia G. VERIFIED CUSTOMER
I don't do surveys but I was happy with my servìce
10/29/2024
John R. VERIFIED CUSTOMER
Very courteous and informative.
10/28/2024
Kerry L. VERIFIED CUSTOMER
Keith was AMAZING! There was a miscommunication about a service/recall need and he could have easily sent me on my way. He didn’t. He was kind, looked for all kinds of solutions that were even out of his way, he allowed me to leave and come back, and got my truck recall fixed two hours earlier than even promised. All this in a Saturday. He made my life so much easier and I am very grateful to him! Thank you Keith!!
10/28/2024
Daniel S. VERIFIED CUSTOMER
Thank you Jenna for adding reality, compassion and understanding to your already professional attitude.