I was told my van would be ready after 3pm and that if I didn’t hear from them, I could expect to take it home after 3pm! I got there at 3:45pm expecting to pay and leave with my van! It wasn’t ready and I never received a heads up that I should come up to 40 minutes after 3:45pm! I don’t understand why I wasn’t informed! The service person claimed he didn’t know! This is not acceptable!! After giving $1200.00 to service my van, it was extremely upsetting to not have the quality service I paid for!!
8/11/2024
Michael B. VERIFIED CUSTOMER
Overall experience was very disappointing. I won't he return to this dealership. Service writer unsure and had incorrect information
8/11/2024
Meg M. VERIFIED CUSTOMER
Sam was great!
8/10/2024
John F. VERIFIED CUSTOMER
Great service, kept me up to date on repairs and resolved the issues.
8/10/2024
Noe E. VERIFIED CUSTOMER
Job well done…
8/10/2024
Steve L. VERIFIED CUSTOMER
Great customer service
8/10/2024
Yvonne W. VERIFIED CUSTOMER
I was very satisfied with the service I received. I was very impressed about the time I got my car back
8/9/2024
Herbert P. VERIFIED CUSTOMER
Joe and the entire service team were very helpful and courteous and a pleasure to work with.
8/9/2024
Mark R. VERIFIED CUSTOMER
That was the most frustrating service experience I had EVER had. Lack of communication, being transferred to voicemail that was full and this is the first time that the diagnostics cost was not included as part of the cost to repair the truck. Been their twice on the last 12 months not sure if I role ever go back, would not recommend your company for service or sales
8/9/2024
David G. VERIFIED CUSTOMER
I thought overly expensive but very friendly and expedient. Kept me updated all through my wait.
8/9/2024
Maureen F. VERIFIED CUSTOMER
I was traveling from Washington to Arizona and I had an important appointment to keep and your business took care of me in a timely manner and got me back on the road. Thank you very much
8/8/2024
Martin P. VERIFIED CUSTOMER
Call me if you would like.
****-****-xxxx
8/8/2024
Joan G. VERIFIED CUSTOMER
First-class customer service by Morris Joe Fidalgo. Thank you for a job exceptionally well done!!!
8/8/2024
Jeffrey P. VERIFIED CUSTOMER
sam was very informative
8/8/2024
Kathy R. VERIFIED CUSTOMER
The dealership closer to me told me that they couldn't even give me an appointment for six months. You guys gave me an immediate appointment and were able to do the repair the same day. Exemplary service and I am extremely grateful. Without your help I would not have been able to renew my DMV registration. Thank you!
8/7/2024
Pablo L. VERIFIED CUSTOMER
Service was fast and efficient, Mark answered all my questions.
8/6/2024
Sirena L. VERIFIED CUSTOMER
Thank you for the speedy service
8/6/2024
Alf J. VERIFIED CUSTOMER
Good job!!
8/6/2024
Ian O. VERIFIED CUSTOMER
Ben is a true asset to your business — courteous, relatable, informed and best of all, funny! I look forward to working with him again.
8/5/2024
Steven H. VERIFIED CUSTOMER
Arrived and three service reps did not acknowledge me and then Samual walked down the hall and immediately acknowledged me took immediate care of me and I was on my way. Sam is a keeper