Most days I was kept in the dark about the status of my car. I had to call in if I wanted to know how things were going. I never felt like I was respected by having helpful conversations about what the technician was trying or possible solutions. After having my car in your shop for several weeks Jena didn’t even make eye contact with me to indicate where I should go to pay and pick up my keys. I felt like she could have said something about being sorry that they couldn’t resolve the issues.
2/20/2025
Mary B. VERIFIED CUSTOMER
Thank you Paul ! It was a pleasure working with you.
2/20/2025
Norma H. VERIFIED CUSTOMER
Gracias ???? por su ayuda me siento con contenta con su amable bendición
2/19/2025
John L. VERIFIED CUSTOMER
Process was explained well in the beginning. My advisor kept me informed throughout the process. It was done in a reasonable amount of time.
2/19/2025
Melissa N. VERIFIED CUSTOMER
Paul has been the best to work with so far
2/19/2025
Michael C. VERIFIED CUSTOMER
... if anybody REALLY wants to know (I doubt it) call me at this # ...
Bettin' BIG the phone won't ring
2/19/2025
Steven C. VERIFIED CUSTOMER
It was very good experience. Very friendly staff!
2/19/2025
Gabrielle D. VERIFIED CUSTOMER
Ben is the absolute best
2/17/2025
Alan C. VERIFIED CUSTOMER
Best service advisor at cardinaleway !!!
2/17/2025
Beatriz H. VERIFIED CUSTOMER
Great service
2/17/2025
Henry M. VERIFIED CUSTOMER
Great service attention to detail
2/17/2025
Iris O. VERIFIED CUSTOMER
The service was quick & thorough.
2/16/2025
Daniel M. VERIFIED CUSTOMER
Although it’s very unfortunate to have a transmission completely fail on a brand new vehicle, the service provided to fix the issue was fantastic.
2/15/2025
Jill M. VERIFIED CUSTOMER
Jena has always been great to work with
2/15/2025
Roberto P. VERIFIED CUSTOMER
Great staff
2/15/2025
Nicolas P. VERIFIED CUSTOMER
Samuel did a fantastic job getting my vehicle serviced and processed. In and out swiftly .
Thank you
2/15/2025
Ulysis G. VERIFIED CUSTOMER
Big Paul was great, very helpful. Great communication with the updates on my vehicle. Made the process very easy for me by him dealing with my warranty and getting everything settled will definitely recommend you guys. Plus the free drinks and snacks in the lobby is a bonus.
2/14/2025
Louise L. VERIFIED CUSTOMER
I loved working with Sam! He was very knowledgeable regarding my issues with my Jeep. He called to update me on any progress. He also told me about the 30000 mile fluid and 4 wheel drive review. He was very sweet!!
Sincerely, Louise L
2/14/2025
Patricia V. VERIFIED CUSTOMER
Jenna is very rude and super difficult she should not be at the front if she can’t talk to customers… Paul is took over my paperwork and is very helpful and respectful. Breaks things down and explains things to you and lets you talk.
2/13/2025
Alf J. VERIFIED CUSTOMER
Very professional also very friendly made me feel very comfortable working with him if I could, I would hire him myself for my business. Thank you.