Every time i get my truck serviced it takes a long time to pick up.( was there for an hour just for pick up) this last time i was charged for extra stuff when i have a service contract that wasn’t cheap and the guys said if he knew i had a contact from the start he wouldn’t have added it on. I had asked for an oil change and any other services that where due not extra additives
3/31/2024
Cassandra V. VERIFIED CUSTOMER
Iman was great; however, the service technicians forgot to fill the front tires after rotation service was performed. I had to fill the front tires myself after leaving the dealership. This is disappointing.
3/31/2024
Crozat Management. VERIFIED CUSTOMER
Jena rocks!
3/31/2024
Maria C. VERIFIED CUSTOMER
This young man was very helpful and he is the only one after bringing in my car in 3 times for faulty back windows, that really took the time to help me get it figured out! This young man is a true asset to your team.
3/29/2024
Richard N. VERIFIED CUSTOMER
Dear Jena ,
You Rock !
Best service writer west of the mississippi.
R. Nunez
3/29/2024
Alf J. VERIFIED CUSTOMER
I always take my truck to see Jena. She’s very knowledgeable. Gets me in on time takes care of the problem and it’s wonderful to talk to always a pleasure to come in there when she’s there she makes me feel like I’m the only customer there even though she’s working with several people at the same time very great multitasker, and a wonderful person. Exactly what your company needs.!!!
3/29/2024
Travers C. VERIFIED CUSTOMER
Jena was great, toon a bad situation and made it better. She provided outstanding customer service!
3/27/2024
Guellilmo P. VERIFIED CUSTOMER
Excellent service
You are now my Dealer of choice
3/27/2024
Mark D. VERIFIED CUSTOMER
Pricey, but greatly appreciated the helpful Service and timely completion of the work.
3/27/2024
Kathryn J. VERIFIED CUSTOMER
Ben is personable and professional!
3/26/2024
Marnell P. VERIFIED CUSTOMER
Warranty
3/26/2024
Gary S. VERIFIED CUSTOMER
Very satisfied, Thank you!
3/26/2024
Erin M. VERIFIED CUSTOMER
I don't need anyone to contact me but here was my experience. I brought my car in on a Monday morning and told, by service advisor Ben, it'd be ready Tuesday by 10am. I never got a call that the car was ready, and when I did call (numerous times), I was transferred to Ben and his voice mail. Turns out Ben was on vacation so I'm not sure why I was transferred to his line if no one was going to be checking his voice mails. Then after calling twice Wednesday morning to get the status of my car, I was told it was ready for pick up and I said I'd be on my way. I paid, and then waited 30 minutes for my car to be brought around. The communication breakdown was really bad. And when calling to get the status of your car, you should be able to get an answer without being transferred. It turns out my car was ready on Tuesday so went 24 hours without it when I didn't have to.
3/24/2024
Gerardo M. VERIFIED CUSTOMER
Thanks for the great service.
3/24/2024
Timothy G. VERIFIED CUSTOMER
I appreciated that you texted me when the Ram was ready to be picked up.
3/23/2024
Samantha O. VERIFIED CUSTOMER
Front desk - service department was very helpful and the oil change was prompt even though you guys are extremely busy. Thank you for doing a great job!
3/22/2024
Douglas C. VERIFIED CUSTOMER
Paul provided excellent customer service and knowledge during my recent visit. Paul does a great job and should be considered a valued employee.
3/22/2024
Wayne I. VERIFIED CUSTOMER
I will be back soon!
3/22/2024
Russell A. VERIFIED CUSTOMER
Great experience. Great personalities and an easy arrangement.