My truck hood was damaged at the dealership while being worked on
2/6/2025
Gary T. VERIFIED CUSTOMER
Jena did what she could to keep me informed on the repair problem with my truck.
2/5/2025
Syd V. VERIFIED CUSTOMER
Continuous communication can make the service more effective.
2/5/2025
Donna Lake. VERIFIED CUSTOMER
I will not bother with the survey. Save your time.
2/5/2025
Eric G. VERIFIED CUSTOMER
Appreciate the prompt communication especially via text. The quick turnaround in the truck was good. Also appreciate not trying to be sold on unnecessary services.
2/4/2025
Sergio O. VERIFIED CUSTOMER
Great professional and attentive service by Jena, thank you.
2/4/2025
Anna C. VERIFIED CUSTOMER
Jena is the best. She is very professional with a great personality. She made our service seamless.
2/4/2025
Chuck E. VERIFIED CUSTOMER
Jena, was fantastic. She knew I was in a bind and went the extra mile to get me back on the road.
It is so appreciated.
2/4/2025
Celena M. VERIFIED CUSTOMER
I appreciate Jenna’s quality of service. She answered all of my questions and was patient and attentive.
2/2/2025
Megan B. VERIFIED CUSTOMER
Sam ‘s service was fine. It’s what was happening in the service area. That was frustrating. I had my car towed in on a Monday morning because of A failed water pump. They had the part in stock yet. It still took four days to get my car back for this simple fix. Last time I had to have my car towed in for a fuel pump replacement it also took four days for this simple fix. So frustrating.
2/1/2025
Jason S. VERIFIED CUSTOMER
Sam was a great help with both of our vehicles being serviced over the past two days!
1/31/2025
Eric P. VERIFIED CUSTOMER
Your team consistently try to push the same extra services at every visit. Even if those same services were done on the previous visit. You also charge an extra 3% for those people paying with a credit card which is highway robbery. There is absolutely no reason to have that in place. I work in the IT field for a local plumbing wholesale company and set up our credit card processing system. Don't know who you are using but I would highly recommend you switch if they are charging you a fee to process credit card transaction outside your regular normal service fees.
1/31/2025
Kenneth G. VERIFIED CUSTOMER
Due to a failure to order a part, I am without a vehicle for 3 more days than I was originally informed. I am now walking or relying on others for transportation until my vehicle service is completed: hopefully next Monday.
1/31/2025
Sheri H. VERIFIED CUSTOMER
Job well done
1/31/2025
James Michael. VERIFIED CUSTOMER
Ok
1/30/2025
Michael D. VERIFIED CUSTOMER
Long wait time 6+hrs
1/29/2025
Freddy B. VERIFIED CUSTOMER
Sam and team were great. Prompt, professional and transparent. Thanks!
1/29/2025
Richard M. VERIFIED CUSTOMER
The only thing that was disappointing was the oil change and brake fluid replacement took over 2 hours. The service done was, however, satisfactory.
1/28/2025
Kelly S. VERIFIED CUSTOMER
Very pleased with the help I received from “Ben” to resolve the issue with the Jeep. Check in/check out was very quick. Appreciated the shuttle ride home from Jace. Very impressed with the overall experience and the level of customer service that I received
1/28/2025
Maria O. VERIFIED CUSTOMER
The customer service is great , the part availability is unacceptable. My air bag light remains on,with no soultion in sight. I would like a follow up on the availability part number #(56045496AA). Please contact me at ****-****-xxxx when the part becomes available. Thanks