Oil change very satisfied. But had requested tires to be rotated and was told the mechanic could not get the lug knots off and didn’t do the rotation. I got new tires from you guys and you guys put them on in September. So something isn’t making sense to me about this. Did your mechanic that put on my new tires make them so tight another mechanic couldn’t get them off?? Now what. I thought about this problem while driving back the hour and a half from your shop??
1/11/2025
Justin J. VERIFIED CUSTOMER
I had an exceptional experience, very friendly staff. Paul was incredibly helpful, and made sure I got everything I need handled. I am very, very satisfied with my service. I will be returning for further services in the future.
1/11/2025
Cordi S. VERIFIED CUSTOMER
Jenna is always super helpful!!!
1/10/2025
Lois F. VERIFIED CUSTOMER
Friendly. Informative.competent
1/10/2025
Michael N. VERIFIED CUSTOMER
Jena did an excellent job
1/10/2025
Thomas M. VERIFIED CUSTOMER
Paul was friendly and professional. He delivered on all aspects of the job, in a timely manner!!
1/10/2025
Valorie R. VERIFIED CUSTOMER
Service was great. Waiting area noisy with loud TV and loud music from showroom
1/9/2025
Linda B. VERIFIED CUSTOMER
Sam is the best 4 ????????
1/9/2025
Judy K. VERIFIED CUSTOMER
Fast service and friendly, thanks
1/9/2025
Stephanie G. VERIFIED CUSTOMER
Nicole was amazing
1/9/2025
Daniel B. VERIFIED CUSTOMER
Samuel/Ben is always a pleasure to work with and I always look forward to working with him. I appreciate that Ben always makes me feel welcomed and like I’m part of the CW family. Thank you Ben!
1/9/2025
Richard W. VERIFIED CUSTOMER
Nice people they explained what’s going on and they’re prompt on time I was made. I’m very impressed. You get some good workers and management it. they get 100 out of 100 personality and prompt.
1/9/2025
Andrew D. VERIFIED CUSTOMER
Nicole was awesome, totally professional and courteous! Wish more customer service could be like her these days, it seems rare. Very much appreciated her help : )
1/9/2025
Shay K. VERIFIED CUSTOMER
Jena was professional, educated, courteous. She handled my transaction with the utmost respect.
Thank you Jena
1/9/2025
Yvonne D. VERIFIED CUSTOMER
Samuel Ben was great!
1/9/2025
Chris R. VERIFIED CUSTOMER
Requestexed 2 key fobs, only rec8eved one
1/8/2025
Caitlin S. VERIFIED CUSTOMER
Jena was super helpful!
1/5/2025
Cynthia P. VERIFIED CUSTOMER
Charging extra for using credit card? Really? So tell me ahead of time how to pay.
1/5/2025
Field E. VERIFIED CUSTOMER
I purchased lifetime oil changed with lithia. When the current company took over, I was not offered a refund or told that my lifetime plan would expire.