Alex Uribe was a great service advisor actively engaged in keeping us apprised with all stages of engine repair, even to the point of providing pictures for clarification. He was keenly responsive to our questions throughout the entire process. Very pleased with his work!! Additionally, Alex was personable and it was a pleasure working with him. Sincerely, Laurie & Michael Tilley
12/20/2024
Vernon S. VERIFIED CUSTOMER
Super Satisfied
12/20/2024
Guy G. VERIFIED CUSTOMER
Interior of the Loaner car was not cleaned before i took it home. There were dry plant leaves in the back seat. My
Service rep Alex, was great though.
12/20/2024
David V. VERIFIED CUSTOMER
All was handled smoothly and efficiently.
12/20/2024
Carolyn W. VERIFIED CUSTOMER
Jose was very polite and nice
12/20/2024
Jeffrey L. VERIFIED CUSTOMER
Yes Alex nice guy and thank you so much to fixed my car
12/19/2024
Shelly S. VERIFIED CUSTOMER
I am very impressed. This was our first service with Lexus. Very professional.
12/19/2024
Linda H. VERIFIED CUSTOMER
I only will see Glenn .. I trust him
12/19/2024
Noreen N. VERIFIED CUSTOMER
Glen is wonderful and the service was good. My complaint is that it is like pulling teeth trying to get through to the service department. After maybe seven or eight phone call attempts in 30 minutes I finally succeeded.
12/18/2024
Nelson B. VERIFIED CUSTOMER
The service provided by Alex was excellent, as always.
12/18/2024
Jay S. VERIFIED CUSTOMER
Alex was great!
12/18/2024
Donald W. VERIFIED CUSTOMER
Thank you ????
12/18/2024
Bobby M. VERIFIED CUSTOMER
Glenn was very informative, clearly outlined and kept me updated about the repairs.
He remainder very kind and courteous amiss all my questions. I was throughly impressed by his knowledge of the Lexus brand as I inquired about both of my Lexus vehicles…
Video from the service tech was a lovely treat.
I will return to this service center mainly because of Glenn.
Unfortunately, I lost trust of my original Lexus service center…
As much as I love the Lexus brand, I was considering other brands due to the former service centers, but because of Glenn, I strongly believe I’m will remain a Lexus owner!
12/18/2024
Sherry H. VERIFIED CUSTOMER
Glenn is awesome! I appreciate his professionalism, expertise, responsiveness and humor! Thank you!
12/18/2024
Carole H. VERIFIED CUSTOMER
The first service for our new car was excellent.
12/18/2024
Jeanine M. VERIFIED CUSTOMER
Mr Uribe was informative and helpful
12/18/2024
Louise B. VERIFIED CUSTOMER
We appreciate the service we receive.
12/15/2024
Madhu A. VERIFIED CUSTOMER
Glenn was extremely helpful and good. Very courteous and professional and I would definitely come back to you.
12/15/2024
Fred K. VERIFIED CUSTOMER
I was disappointed that Robert wouldn’t be my representative anymore…but very happy with Glen . No loss of knowledge or professionalism.
A pleasant experience.