Jennifer treated us like royalty. Couldn’t ask for better service. She also has a very nice personality and extremely helpful. Can’t say enough good about the way she took care of us! Ed enjoying Anderson.
2/27/2025
Pheng S. VERIFIED CUSTOMER
Looking forward and I'm proud to say he's awesome and helpful.
2/26/2025
Yuan L. VERIFIED CUSTOMER
Good and fast service.
2/26/2025
Maria D. VERIFIED CUSTOMER
Exelent Service and very professional !!!
2/26/2025
Joan S. VERIFIED CUSTOMER
As I told Robert Mandgie, it was a great experience. Jennifer is an excellent contact person, and the mechanics did a fine job.
2/25/2025
Victor C. VERIFIED CUSTOMER
Profesional crew!!!!!
2/25/2025
Jeff H. VERIFIED CUSTOMER
Taylor is a great guy. I have worked with Taylor twice so far. Amazing guy great personality.
He is tops for sure.
Good job getting Taylor to work for Lexus.
Hard to find a guy like him.
He’s a total keeper.
Jeff H
2/25/2025
Nancy M. VERIFIED CUSTOMER
Outstanding customer service. Fast, efficient, professional. Though very busy, Courteous and thorough.
2/25/2025
M'Liss H. VERIFIED CUSTOMER
Professional service and great doing business with your company.
2/25/2025
Justin D. VERIFIED CUSTOMER
Amazing Customer Service and follow up texts daily
Was a breeze dealing with service department and Glenn went above and beyond
Thank you
2/25/2025
Thomas A. VERIFIED CUSTOMER
I keep bringing my vehicles to Glenn and Lexus El Cajon because of the great service I receive.
2/23/2025
Yvonne T. VERIFIED CUSTOMER
Check in and out was quick and easy.
2/23/2025
Alicia H. VERIFIED CUSTOMER
A rivet was missing and a couple others seemed to be broken from the cover in order to get to the engine air filter. The plastic panel beside the hydraulic arm was not even put back but left loose in the engine compartment.
2/23/2025
Stephen B. VERIFIED CUSTOMER
Alex is excellent!
2/22/2025
Sierra B. VERIFIED CUSTOMER
Great service, shes running like the day we bought her, and thank you for the loaner!
2/22/2025
Carol M. VERIFIED CUSTOMER
Thank you Glenn Turner, I really appreciate you are a wonderful person, my Lexus is running great now and we love your customer service skills you make customer's want to come back to Lexus El Cajon and look for you when there car needs service. Thank again Glenn Turner
Mr.and Mrs. Morrissette
2/21/2025
Manuel R. VERIFIED CUSTOMER
Jose was very helpful
2/21/2025
Cyril J. VERIFIED CUSTOMER
Professionalism, very helpful
2/21/2025
Maria J. VERIFIED CUSTOMER
Time and effort is always appreciated at least by myself. Alex as well as previous service staff are always welcoming, supportive, and helpful. They do work hard and well with those who have no interest in having patience. Alex took care of my car checking in on Saturday and a couple that was dropping off a car said they been waiting 45 minutes. Not true, they were only there about 10 minutes when they figured out they were pressured for time and left. Alex was great!
2/20/2025
Michael T. VERIFIED CUSTOMER
Taylor was extremely helpful getting a quote to install a dash cam in our RX 350. This allowed me to schedule the maintenance and installation of the dash cam on the same day. He arranged a loaner vehicle for us, we always have something going on, and gave us prompt, informative updates as the work progressed. The work was completed very quickly and my wife went to pick up her SUV, Taylor was very polite and professional with my wife and she was thankful for his assistance as well.