Glenn is always fair and honest with me regarding my car repairs. He never tries to charge me for something I don’t need. He always communicates with me and beats my expectations. I wouldn’t take my car anywhere else. Thank you Glenn for always taking care of me.
5/18/2024
Patrick C. VERIFIED CUSTOMER
Robert & Jr. gave me the best service anyone could ask for.
Jr. was so good at showing me all the features of my loaner car before I left the dealership.
5/18/2024
Joseph D. VERIFIED CUSTOMER
Glenn was great, even recommended a good place for breakfast and service was done !
5/18/2024
Manuel S. VERIFIED CUSTOMER
Not only was my SUV serviced properly, it was left spotless after the premium car wash Lexus of El Cajon provided. That’s why I bought my vehicle there and that’s were I’ll get it serviced, and more than likely buy my next Lexus
5/18/2024
Angie P. VERIFIED CUSTOMER
Thank you so much for a pleasant experience every single time!
5/18/2024
Carina C. VERIFIED CUSTOMER
Friendly
5/17/2024
Deborah S. VERIFIED CUSTOMER
Alex was excellent in getting my car serviced. He provided us with a rental car which was extremely helpful. I indicated I needed the car back to me early in the afternoon due to another appointment later in the day. Alex called me early enough for me to meet my other appointment, I truly appreciate it.
5/17/2024
Teresa P. VERIFIED CUSTOMER
Thank you
5/17/2024
Zachary M. VERIFIED CUSTOMER
Asher is very charismatic! I really enjoyed talking with him . He communicated with me very well. He explained everything and there were no surprises in my final invoice. I realize I pay a little extra going to the Lexus dealership but with the loaner car and the service I receive is absolutely worth it. Thank you Lexus!!
5/17/2024
Frank B. VERIFIED CUSTOMER
Lexus missed a great opportunity to display the cars new/ used in the nice, large show room area. I recommend you have laptops available in the area, so customers waiting for service/drop offs can view the new models. I showed up around 820 am for service. While waiting I was interested in the TX new vehicle. I asked for a handout on the vehicle and was informed Lexus no longer has pamphlets available; that I would have to go to the internet. Please consider making laptops with the information available. An ounce of interest could turn into a sales inquiry and a sale. Thanks Frank B
5/17/2024
Shannon T. VERIFIED CUSTOMER
Robert has always been awesome; that had not changed:)
5/17/2024
Abel L. VERIFIED CUSTOMER
Great service by Christine Baker
5/17/2024
Ray H. VERIFIED CUSTOMER
N/A
5/16/2024
Susan K. VERIFIED CUSTOMER
Jose is the best!!
5/16/2024
Esmerada R. VERIFIED CUSTOMER
Bad service
5/16/2024
Joseph P. VERIFIED CUSTOMER
Prices for extensive maintenance were more expensive than other service providers so I took my car to a local garage. I anticipate saving around $500.
5/16/2024
Ryan G. VERIFIED CUSTOMER
My vehicle was always washed and vacuumed with the interior wiped in previous visits. This time nothing was done on the interior