My service experience at Lexus El Cajon was outstanding! Thank you Jose for providing excellent customer service!
2/15/2025
Karen E. VERIFIED CUSTOMER
Jennifer was courteous, professional, and very thorough. I jokingly mentioned to her that they might wash my inside windows and they did! Thank you very much
2/15/2025
Daniel M. VERIFIED CUSTOMER
Alex is always the upmost professional. He always takes care of me and make sure that our vehicles are running well.
2/14/2025
David R. VERIFIED CUSTOMER
Great service all around.
2/14/2025
Hibo I. VERIFIED CUSTOMER
alex is the best good job
2/14/2025
Isaac S. VERIFIED CUSTOMER
The service took longer then they told us
2/14/2025
Anna T. VERIFIED CUSTOMER
Robert and Taylor, thank you for providing excellent service, as well as, advising me to stay on top of all of my upcoming Maintenance.
Anna
2/13/2025
Barbara S. VERIFIED CUSTOMER
I just hope that the dead battery issue is solved! That you Jose for finding that the battery was no good just as we all thought!
2/13/2025
Michelle A. VERIFIED CUSTOMER
I already talked to Robert, service manager. Alex did not communicate with me about when my car was ready. I had to call twice to get a time, which was two hours past the time I was told it should be ready. My time is valuable, I cannot be expected to put my life on hold waiting for someone to do their job.
2/13/2025
Ken P. VERIFIED CUSTOMER
Great service
2/13/2025
Delma S. VERIFIED CUSTOMER
Again as always, Glen could be trusted and takes really good care of service customers. He goes above and beyond and we are completely satisfied with the service at Lexus El Cajon.
2/12/2025
Christine R. VERIFIED CUSTOMER
Jose provides the best customer service.
2/11/2025
Katie K. VERIFIED CUSTOMER
Taylor always goes above and beyond. Love his customer service! Simply the best!
2/11/2025
Elizabeth K. VERIFIED CUSTOMER
Ask your service manager
2/11/2025
Noe E. VERIFIED CUSTOMER
Taylor Mackin has an outstanding customer service.
2/10/2025
Denise L. VERIFIED CUSTOMER
Fast and professional service.
2/9/2025
Yoko S. VERIFIED CUSTOMER
Very satisfied with the jobs done by lexus of el cajon.
2/9/2025
Ellen T. VERIFIED CUSTOMER
I am disappointed with Lexus because my service guy said I needed front rotors and brakes for $979. Two other mechanics said nothing is wrong with the front rotors but the front brakes, rear brakes and rotors need to be replaced. I had requested Lexus check both passenger tires for leaks because I had to put air in the front passenger tire multiple times. I was told nothing was wrong with of either tire. Two other mechanics said they found a nail in the front passenger tire. Additionally, the other mechanics spotted an oil leak that Lexus failed to notice. I have zero faith in your service department.
2/8/2025
Robert N. VERIFIED CUSTOMER
Service was great as usual.
Glenn knows his stuff.
2/8/2025
Heather K. VERIFIED CUSTOMER
As usual Glenn is always the consummate professional and we always feel he will only let us know what actually needs addressed and not try to sell us something.