I am disappointed that I was told nothing is wrong with my vehicle. Then when they were questioned about it, they made excuses.
Anytime there is a noise with a steering wheel, there is something wrong.
3/1/2025
Pamela G. VERIFIED CUSTOMER
We were very impressed with how Keith Riley took the time to make us feel like we were not just some unknown customers. He made sure that we were taken care of in a timely manner.
3/1/2025
Voshaun W. VERIFIED CUSTOMER
Tyler was great. He answered my questions, made good recommendations and genuinely made my visit productive and pleasant.
2/23/2025
Donna T. VERIFIED CUSTOMER
Yes I was pleased with the service on my car and thank you for washing my car
Donna T
2/23/2025
Timothy C. VERIFIED CUSTOMER
Very satisfied with service, all service department and lastly Grant our Sales rep.
Thank you!
Completely satisfied.
2/23/2025
Joesph C. VERIFIED CUSTOMER
The work was performed as requested. They ordered new shocks per issue. The car was the cleanest it has ever been via courtesy wash
2/21/2025
Denise H. VERIFIED CUSTOMER
I will come back to this Kia great service
2/20/2025
Jill R. VERIFIED CUSTOMER
Great car wash job! Looks brand new!
2/19/2025
Carol F. VERIFIED CUSTOMER
Tyler is great at his job. He informed us of everything going on and had it ready for us when he said he would.
2/19/2025
Kim D. VERIFIED CUSTOMER
Tyler is always informative and polite.
2/18/2025
Thomas S. VERIFIED CUSTOMER
I wasn't there during service, my wife was there with my daughter. To charge $20 to tighten boltz for a door that should have never made is petty. In all the years I've never experienced an issue with a door like in this particular case, and even if I did the manufacturer would have fixed it for free. None of my vehicles have ever experienced this issue...from Honda to VW, not once. We've purchased three vehicles from your establishment over the last four years and we take out vehicles to your establishment for maintenance as well. The charging of $20 seems petty to me.
2/14/2025
Gary R. VERIFIED CUSTOMER
Tyler was very good with communication
2/14/2025
Robert H. VERIFIED CUSTOMER
My car sat at your location while KIA took 3MONTHS to make a decision regarding the warranty. Boought3 cars from Renn Kirby the summer/fall of 2022. Never again!!
2/10/2025
Daniel C. VERIFIED CUSTOMER
All went well.
2/7/2025
Ruth T. VERIFIED CUSTOMER
Tyler was very kind to me.
2/7/2025
Joan P. VERIFIED CUSTOMER
He was very professional and answered my questions directly. Very satisfied.
2/5/2025
Susan C. VERIFIED CUSTOMER
Friendly service, just needed a computer update done, barely took any time
2/4/2025
Gwendolyn K. VERIFIED CUSTOMER
Always a pleasure. Thank you
2/3/2025
Kristopher H. VERIFIED CUSTOMER
Thyler was excellent to work with. He answered all my questions in a timely manner. And was very patient with me, no matter how many times i asked him something.