The service group at Renn Kirby are efficient, courteous, and kind. It is a pleasure to work with them,
7/19/2024
Theresa S. VERIFIED CUSTOMER
Love the team in Gettysburg! They always make you feel welcome and keep you updated on how everything is going. Cheryl is the best she really looks out for you!! I love the fact that Christian LaRosa, my Salesmen, always comes to say hello and and makes sure I'm happy with my choice and I'm okay. This is a great team at Gettysburg. Highly recommended!!! Thank you guys for looking out for me and my vehicle love you guys!
7/19/2024
Tracy P. VERIFIED CUSTOMER
Recall was fixed quickly
7/18/2024
William T. VERIFIED CUSTOMER
Efficient, business-like, and friendly service.
7/18/2024
Brian F. VERIFIED CUSTOMER
I always like dealing with Cheryl
7/18/2024
Karen S. VERIFIED CUSTOMER
Cheryl us very personable and friendly.
7/17/2024
Patrica B. VERIFIED CUSTOMER
Very pleasant. Time line was great.
7/17/2024
Elaine M. VERIFIED CUSTOMER
Keep a hold of Bethany she's very good at her job. She helps make everything a nice experience!!
7/14/2024
Jeffery C. VERIFIED CUSTOMER
Thank you!
7/13/2024
Jason E. VERIFIED CUSTOMER
Car went in for a recall and no one told me that the parking brake will now come on everytime the car is started, or the light will show that its on. We didnt have that explained to us nor did we know if you had to unlock/turn off the brake everytime as most parking brakes stay on until you turn them off.
I belive there should have been a conversation about this, or at least relayed how that light would come on for the life of the car, which I am not happy about. Apparently the issue with the transmission not locking is only in 1% of the tellurides, but they were all given the parking brake fix. Could you have not checked if the part was put in correct so as to avoid the parking brake light coming on/activation all the time for the life of the car?
7/11/2024
Larry E. VERIFIED CUSTOMER
Good service friendly staff
7/10/2024
Kathy H. VERIFIED CUSTOMER
Bethany Trimmer was a beath of sumshine.I have had a bad time before she was great.I would come back just for her.Had my car washed and someone toke my magnet off my car and was told it fell off.But that is not so it's been on two cars and has ever fall off.
7/10/2024
Gwendolyn K. VERIFIED CUSTOMER
Always a pleasure!
7/10/2024
Ian L. VERIFIED CUSTOMER
Great customer service throughout
7/10/2024
Michael F. VERIFIED CUSTOMER
Ok
7/9/2024
Scotti M. VERIFIED CUSTOMER
Was kept informed every step of the way. A pleasant experience!
7/9/2024
Cynthia S. VERIFIED CUSTOMER
Ok
7/7/2024
Megan G. VERIFIED CUSTOMER
Really appreciated the complimentary wash and multi point check. Thanks!