Tyler was very thorough, transparent, and kind throughout the whole process!
1/31/2025
Gerald G. VERIFIED CUSTOMER
Tyler and his staff were courteous and considerate from arrival till my departure from the dealership.
1/31/2025
Kimberly G. VERIFIED CUSTOMER
Great customer service by all who I spoke with! Felt valued as a customer
1/31/2025
Shawn F. VERIFIED CUSTOMER
Appreciate your service!
1/31/2025
Lisa B. VERIFIED CUSTOMER
Very professional and friendly- even washed my car! I would highly recommend this dealership
1/31/2025
Berndt K. VERIFIED CUSTOMER
Changes at the service desk- for the better!
1/30/2025
Susan W. VERIFIED CUSTOMER
Tyler did a great job in the servicing of my vehicle from start to finish. He came to me with each step of my emissions and inspection to my car wash keeping me updated. Very polite
1/29/2025
Debra L. VERIFIED CUSTOMER
Tyler was wonderful. He offered wonderful customer service.
1/29/2025
Sheena P. VERIFIED CUSTOMER
The staff are so helpful and kind!
1/26/2025
Sarah A. VERIFIED CUSTOMER
Tyler was awesome! Helped with not one but two issues. Got everything taken care of.
1/26/2025
William W. VERIFIED CUSTOMER
The staff is fantastic- we purchased both our Telluride and Seltos here and we have our service completed here. No complaints!
1/23/2025
Joann Z. VERIFIED CUSTOMER
Glad he told me my navigation screen is under warranty. Updating my sd card and hope that is the problem if not they will find the next option
1/22/2025
Trent W. VERIFIED CUSTOMER
I was a little confused why we had to pay a service fee for a software update. I provided the error code before arrival and was told the first thing that comes up from the Kia software when a tech types it in is to update the software. I appreciate being charged for half an hour rather than the full amount, but I feel like a software update solution should be covered by Kia (maybe not Renn Kirby), but definitely by Kia. Other than that everyone I talked to was very helpful and friendly. Staff was awesome!
1/22/2025
Shirley O. VERIFIED CUSTOMER
The lady who assisted me at the desk was amazing and definitely a people person ! She helped me so much and explained everything! She even walked me to the car and pointed out the icy spots! I’m 82 years old! Also I was very pleased with the work done by your mechanic as everything was explained on the points sheet! You deserve an exemplary rating! Thanks !!
1/22/2025
Frank N. VERIFIED CUSTOMER
No comments
1/22/2025
Shawn F. VERIFIED CUSTOMER
Always great service!
1/21/2025
Jerry J. VERIFIED CUSTOMER
Tyler was extremely helpful, polite, and knowledgeable. I was thankful for his help.
1/18/2025
Shonnetta G. VERIFIED CUSTOMER
Tyler kept me apprised throughout the repair process. He was kind, knowledgeable and friendly. Rachel was also very helpful at the end of the visit.
1/18/2025
Rachael O. VERIFIED CUSTOMER
I took my car in because when shifting gears the car jerks or the gears feel like they slip. I was told to warm my car up for 5 min before driving to help the liquid warm up. I was also told that there’s a slight tire vibration which could be causing the jerking. I was told nithing was found with the transmission. After having the car hone, and letting it warm up before driving….. the issue is still there.
1/17/2025
Cynthia S. VERIFIED CUSTOMER
I asked to have my windshield washer fluid filled up & it wasn’t. It was marked on the papers I received that it was filled. Does your technicians not fill it all the way? If I am paying to have my car serviced there, then it should be done like i asked?